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Financial / Fraud Call Center Representative - Hiring Now / Permanent

SkyBridge Resources Phoenix ,AZ
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are still hiring during the pandemic of COVID-19 (or Corona Virus). Your health and safety is #1 priority at SkyBridge Resources. We will be conducting video/phone interviews during this time to ensure your safety.

Responsibilities Financial / Fraud Call Center Representative:

  • Review electronic fraud cases
  • Represent the department professionally in talking to internal and external customers in an inbound/outbound call center
  • Analyze transaction patterns and respond quickly to high-risk situations
  • Identify changing fraud trends, document and report to appropriate department personnel in a timely manner to assist in the reduction of fraud loss
  • Verify account activity and take appropriate action to minimize potential fraud loss and customer inconvenience as well as controlling and managing calls
  • Process Lost/Stolen account calls
  • Maintain daily and monthly performance standards, including those pertaining to quality and quantity
  • Perform all other miscellaneous duties as assigned

Requirements of Financial / Fraud Call Center Representative:

  • High School Diploma or equivalent
  • Minimum six months experience in a call-center environment required
  • Strong verbal and written communication skills, problem solving, analytical and organizational skills are required
  • Thorough knowledge of Microsoft Office required
  • General understanding of the credit/debit card industry

Benefits:

  • Permanent
  • Day or Night shifts available
  • Rapid interview process
  • Benefits (Medical, HSA, Dental, Vision, etc.)
Company Description
SkyBridge Resources is a premier staffing company providing a wide array of capabilities and expertise to our customers. We understand that there is no such thing as a one size fits all approach to recruiting and work closely with our customers to provide cost-effective and customizable strategic staffing solutions.

SkyBridge Resources

SkyBridge Resources is a premier staffing company providing a wide array of capabilities and expertise to our customers. We understand that there is no such thing as a one size fits all approach to recruiting and work closely with our customers to provide cost-effective and customizable strategic staffing solutions.

Address

Phoenix, AZ
USA

Website