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Financial Call Center Representative (Fraud and Disputes)

SkyBridge Resources Saint Petersburg ,FL
  • Posted: 12 days ago
  • Full-Time
  • Benefits: dental, medical, vision
Job Description

We are actively hiring during the pandemic of COVID-19 (or Corona Virus). Your health and safety is #1 priority at SkyBridge Resources. We will be conducting video/phone interviews during this time to ensure your safety.

 

Responsibilities for Fraud/Disputes Representative: 

  • Resolve cardholder disputes work cases 
  • Incoming direct calls from cardholders
  • Escalated cardholder inquiries for telephone representatives
  • Outgoing call back responses to Quality Assurance surveys
  • Web/E-mail communications and from working an imaging queue
  • Identify the best course of action to resolve inquiries 

 

Qualifications for Fraud/Disputes Representative:

  • Call center experience
  • Knowledge of/experience in fraud, disputes, chargebacks, etc.

Benefits of Fraud/Disputes Representative: 

  • Rapid interview process
  • Great company culture 
  • Healthcare Benefits (Medical, HSA, Dental, Vision, Life, Disability)

 

Company Description
SkyBridge Resources is a premier staffing company providing a wide array of capabilities and expertise to our customers. We understand that there is no such thing as a one size fits all approach to recruiting and work closely with our customers to provide cost-effective and customizable strategic staffing solutions.

SkyBridge Resources

SkyBridge Resources is a premier staffing company providing a wide array of capabilities and expertise to our customers. We understand that there is no such thing as a one size fits all approach to recruiting and work closely with our customers to provide cost-effective and customizable strategic staffing solutions.

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