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Business Ops and Analytics Specialist

Skimmer
Austin, TX
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Love spreadsheets, dashboards, and software automation tools? This is the role for you.


As a Skimmer Analytics and BizOps Specialist youll be provided with opportunities to work in a wide variety of functions: Customer Experience, Operations, Product, Strategy, and more. While you undertake important projects and tasks, youll develop on-the-job skills you can carry through your career, while also uncovering your passion for specific roles and responsibilities. Ready to dive in? Goals & Objectives by Functional Area

  • Operations
    • This is, at its core, an operations role. Youll be handling a lot of the business systems and tools that are the connective tissue of our whole business.
    • Develop dashboards and automated reporting for key performance metrics
  • Marketing & Customer Experience
    • Incorporate data and analytics to understand the prospect and customer experience
    • Evaluate and improve the prospect and customer experience, from awareness to onboarding to expansion
  • Strategy & Finance
    • Assist in creation of annual budget and forecasting
    • Perform budget to actual variance analysis
    • Enhance dashboards to include KPIs from all functional areas of the business
  • Payments & Invoicing
    • Conduct analysis to identify important questions and key metrics
    • Utilize analytics to identify risk factors and trends to aid in the development of early risk indicators
    • Build dashboards and automated reporting to identify red flags for fraud and money laundering

Requirements

  • Platforms and Tools we want you to know and love (you dont have to know them all - if you're a wizard in at least 2 of these bullet points, we want to speak to you!)
    • Power BI
    • SQL
    • Hubspot
    • Zoho Analytics
    • Zapier
    • Stripe
    • Good ol Microsoft Excel and yes, Google Sheets
  • Familiarity with webhooks and APIs major plus
  • Excellent written and verbal communication skills
  • Innate curiosity and a learners mindset - you fear nothing and jump right in

Benefits

Full Benefits Package (including 401(k) match)

  • Professional development dedicated budget ($1500)
  • Hybrid workplace (remote + office HQ), choose what works for you!
  • Flexible PTO with 2 week minimum

Skimmer

Address

Austin, TX
USA

Industry

Business

View all jobs at Skimmer