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Customer Service Representative - CVS Health

Skills for Rhode Island's Future Woonsocket, RI
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

JOB TITLE: Customer Service Representative (Work From Home)  
LOCATION: Woonsocket, RI (Work From Home) 
HOURS: Full-Time, Hours may Vary but you will have a set schedule.

Are you interested in a flexible work from home schedule and live in the state of Maine, Vermont, Rhode Island, Connecticut, West Virginia, New Jersey, Delaware, Maryland, Ohio or Pennsylvania? Are you looking for an opportunity where you can balance priorities in and outside of work while helping people on their path to better health? If so, consider a role at CVS Health, a Fortune 500 company, as a Customer Service Representative. We are currently hiring support teams for the Pharmacy Benefit Manager (PBM) division of CVS Health.
Key Responsibilities:
 In this role, you will be assisting members with their pharmacy benefit plans. You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our customers better understand their coverage and options. Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience. 
Required Qualifications:

  • 1 year of experience working in a Call Center environment or Healthcare related field

Preferred Qualifications:

  • 6 months of work from home experience
  • Healthcare certification (ex: Med Assistant) a plus


  • Verifiable High School Diploma or GED required.

For more information and a full job description, please visit Skills for Rhode Island’s Future website at Applicants interested in this position will be screened by Skills for Rhode Island’s Future and CVS Health will make the final hiring decisions.

Our mission is focused on supporting unemployed and underemployed job seekers. Our goal is to get you back to work. Skills for Rhode Island’s Future’s team will guide and provide you with support throughout the hiring process.

Skills for Rhode Island’s Future has agreements with employers to recruit talent like you, making us a resource to get the unemployed and underemployed job seeker back to work.

Skills for Rhode Island's Future


Woonsocket, RI