Account Executive Inside Sales

Essential Job Duties:

·         Meeting monthly sales targets set by the sales manager

·         Calling customers on a pre-determined cycle

·         Timely follow up with customers.

·         Maintaining and building relationships with new and existing customers.

·         Taking customer orders via phone, fax, and email.

·         Typing in customer orders in a timely manner.

·         Keeping notes every customer call

·         Upselling existing customers and suggesting add-ons.

·         Pitching weekly specials and new items on every call

·         Identifying new leads and cold calling for new business on a daily basis.

·         Overcome objections of current customers and turn them into positives.

·         Train customers on our product lines over the phone.

·         Handling customer returns

·         Being part of a “Team” environment.

·         Travel up to 3 weeks a year for annual trade shows.

·         And any other duties assigned by the sales manager.

Skills and Abilities Required:

·         Proven experience as an Account Executive, or in other sales/customer service role

·         Excellent Proficiency with MS Office Suite, particularly MS Excel, MS Word, and MS Outlook

·         Previous ERP Experience – Acumatica a plus

·         Previous cold calling and closing Skills

·         Strong interpersonal skills

·         Must be able to negotiate and problem-solve

·         Positive attitude

·         In-depth understanding of sales principles and customer service practices

·         Excellent communication and multitasking skills

·         Must be self-motivated and organized

·         High school diploma/Business degree or equivalent experience