Flooring Design and Sales Consultant
Skelton's Carpet One Floor & Home - Lewiston, Idaho
Looking for a career, not a job?
If you have a passion for people and enjoy interior design, this is the career opportunity you have been waiting for. If you are self-motivated, and detail orientated individual we will provide the tools and training you need to achieve outstanding success. If you're the type of person who desires compensation based on results, your financial security is assured by being assertive, creative, and by building your client base.
About the Position - Floor Sales and Design Consultant
This position requires a team member to interact with customers and educate them on the product lines and offerings. Employees benefit from assisting customers in making product choices according to their individual needs, style, taste and desires. Whether the interaction occurs in our showroom, in the customer's home, or in the community, the objective is always to provide both design and flooring advice that will make the customers buying decisions easier. Therefore, the ideal candidate must be willing to divide his or her work time between the showroom floor, visiting customer's homes, pursuing new clients and networking within the community. In order to be successful, the candidate must also be willing to undergo our extensive product and sales training.
This position demands team members be self-motivated and accountable, have critical and ethical decision making skills, maintain strong personal and professional boundaries, be well organized and have the skillsets to remain organized, have a desire to create business and to provide outstanding customer service with follow-up, be a contributing part of a team and a willingness to learn.
Although not an all-inclusive list, the following are some of the duties/expectations for this position:
Successfully complete initial training provided in store and online.
Continue developing knowledge base through online access to tools.
Keeping up-to-date on the wide selection of flooring categories we offer, the specifications for each manufacturer in each category and warranties provided by each manufacturer.
Develop knowledge of the different phases of flooring installation.
Provide outstanding customer service.
Greeting customers on the sales floor and qualifying them to help determine the best floor for their lifestyle and needs.
Helping customers with their flooring choice through decorating and design advice.
Visiting customer's homes to provide product and design advice as well as measure areas for flooring.
Layout or draw, work-up and present flooring estimate(s) for customers.
Writing sales orders and processing the necessary documentation for that order.
Working with the customer from beginning to end of the sale by communicating in a timely and professional manner with customers on all requests or concerns.
Follow -up with the customer through all phases of the job.
Networking regularly in the community.
Working effectively and cooperatively with team members.
Executing sales strategies.
Maintain showroom by keeping displays neat, current and clean.
Skelton's Carpet One Floor & Home has long been regarded as the premier flooring retailer in the Lewis-Clark Valley and surrounding communities. Locally owned and family operated for more than 80 years, we are known for our superior customer service and professional staff. We belong to the largest floor covering cooperative in the world, Carpet One. Therefore, our company can offer the very best flooring products in our new, state-of-the-art showroom with only the most qualified installers.
We believe in creating a family friendly work environment where each person is an integral member of the team, yet responsible for his or her own results and earning potential. We are proud of our heritage and would like to find an individual who will excel and prosper in a fast-paced retail environment and become and valued member of our team.
We offer the follow opportunities and benefits:
Product and Other Promotional Discounts
The skills and abilities we're seeking include:
Excellent oral and written communication skills and abilities
Must be highly organized and punctual
Professionalism: dependability, accountability, punctuality, ethical, team oriented, competent
Self-motivated and internally driven to excel in this position and career
Time management skills for juggling multiple deadlines and deliverables that may compete.
A passion or experience with decorating or design.
Must have open and flexible work availability to include weekends.
Must have access to reliable transportation to visit customers' homes.
Must have strong knowledge of Microsoft Office and the willingness and ability to learn technology used by Skelton's Carpet One.
Retail experience is a plus but not required for this position.