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Property and Casualty Insurance (no experience or license required!)

Sitel Spartanburg, SC
  • Posted: over a month ago
  • Full-Time
  • Benefits: 401k, dental, life_insurance, medical, vision
Job Description

 

Are you ready to make a life changing career change? We are looking for Licensed Insurance Agents to support Property and Casualty insurance for some of the largest and well known providers in the U.S., taking calls and chat inquiries from customers with guaranteed sales.

No License? No problem! At Sitel Group, we invest in our associates and provide the training, materials and support you need to become licensed, at no cost to you. This is an opportunity to join a global network of insurance professionals and gain lifelong skills that will set you up for success at Sitel - or wherever your career takes you!

As a Licensed Property & Casualty Agent, you will sell auto, home and renters insurance, as well as support existing and new customers with questions on their policy, billing, and coverage.

 

Role & Responsibilities

·         Interact with customers, clients, insurance carriers and internal sources to provide coverage information

·         Complete a variety of day-to-day client service transactions, including policy endorsements, certificates, binders, cancellations or other necessary tasks as needed

·         Evaluate client needs and research to answer inquiries and make appropriate coverage recommendations

·         Complete carrier certifications to obtain “Ready to Sell Status” for insurance providers

·         Utilize tools and applications to complete needs assessments

·         Resolve customer objections and offer additional benefits packages that provide increased coverage and cost savings

·         Weekly review of quality standards and performance

 

 

Qualifications & experience

·         Ability to complete pre-licensing course and pass the applicable resident state exam

·         Ability to pass the Insurance Application Form background screening as applicable by state

·         Organized self-starter who is dedicated to studying on their own and comfortable in a continuous-learning environment

·         Strong communication skills, including the ability to toggle between screens while chatting with the member

·         Exceptional customer service skills

·         Experience in Customer Service, Sales, Insurance or related field preferred

·         High school diploma (higher education preferred)

·         Must pass a background check and drug screening

 

Why Sitel

As an industry leader, we rely on the expertise of our 90,000 people - empowering them to help customers everywhere, every day. Working at Sitel is more than just a paycheck, it’s an opportunity to learn, lead and grow, all while working with some of the best brands in the world.

 

At Sitel, we believe happy associates are successful ones. That’s why we give our people the tools and freedom to learn, grow, have fun and be themselves. Our employee promise includes a strong company culture, ample rewards and recognition and opportunities for professional and personal development. 

 

Apply today and a member of our Recruitment Team will contact you to get started!  

We are proud to be an equal opportunity employer. At Sitel, our differences are our greatest strength. We don't just promote diversity - we celebrate it.

Company Description
About Sitel Group®

As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touchpoints.

With 90,000 people working across the globe – at home, in contact centers and within MAXhubs – we securely connect brands with their customers over 4.5 million times every day in 50 languages, driving our clients’ digital CX strategies forward. Powered by our global strength, local expertise and proprietary technologies, we deliver tailored solutions to fit clients’ needs through a consultative, customer-centric approach.

EXP TM, Sitel Group’s Enterprise Experience Platform, is a flexible solution with complete cloud capability, designed to simplify the delivery of end-to-end CX services, while boosting efficiency, effectiveness and customer satisfaction. EXP creates a robust ecosystem by harnessing the power of four connected product families: Empower, Engage, Explore and Evolve.

With our award-winning culture built on 35 years of industry-leading experience and commitment to improving the employee experience, we improve business results by pairing innovative design thinking and digital solutions – including self-service, artificial intelligence (AI), automation and data-driven analytics – with the expertise, emotion and empathy of our people to Create Connection. Value Conversation.

Learn more at www.sitel.com and connect with us on Facebook, LinkedIn and Twitter.

Sitel

Why Work Here?

At Sitel, we believe happy associates are successful ones. That’s why we give our people the tools and freedom to learn, grow and have fun!

About Sitel Group® As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touchpoints. With 90,000 people working across the globe – at home, in contact centers and within MAXhubs – we securely connect brands with their customers over 4.5 million times every day in 50 languages, driving our clients’ digital CX strategies forward. Powered by our global strength, local expertise and proprietary technologies, we deliver tailored solutions to fit clients’ needs through a consultative, customer-centric approach. EXP TM, Sitel Group’s Enterprise Experience Platform, is a flexible solution with complete cloud capability, designed to simplify the delivery of end-to-end CX services, while boosting efficiency, effectiveness and customer satisfaction. EXP creates a robust ecosystem by harnessing the power of four connected product families: Empower, Engage, Explore and Evolve. With our award-winning culture built on 35 years of industry-leading experience and commitment to improving the employee experience, we improve business results by pairing innovative design thinking and digital solutions – including self-service, artificial intelligence (AI), automation and data-driven analytics – with the expertise, emotion and empathy of our people to Create Connection. Value Conversation. Learn more at www.sitel.com and connect with us on Facebook, LinkedIn and Twitter.

Address

Spartanburg, SC
USA

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