We are currently looking for an entry-level individual with a customer service background for the full-time, Retail Customer Service Associate position. For this position, we have found that candidates who have worked in retail, restaurant, hospitality or customer service industries excel as they have the people skills to provide the “personal touch" that we are known for amongst our clients. We specialize in areas of customer renewal, customer retention and customer acquisition.
Our firm is the leader in the marketing industry and specializes in tailoring retail customer service to the character of the client and company culture. Representing the largest big box company in North America, it is a priority for us to provide the best customer service with high professionalism and to maintain and build quality relationships. This Retail Customer Service position is full-time and involves in-person interaction with customers.
Our firm’s niche has been our ability to act as the liaison between major clients and their customers. Through our unique, relationship-oriented approach, we have been able to provide clients tremendous results and an increased market share.
We pride ourselves on our competitive, but extremely friendly and family-oriented work environment. Their culture promotes constant personal and professional growth, based on principles of respect, trust and challenge. They are now striving to train the most capable and skilled individuals to help acquire new clients, grow into new markets and develop new campaigns. They provide full training and career advancement in this globally expanding industry.
Approach customers and understand how needs can be met by products and services offered
Manage in-store service event
Provide exceptional customer service and consultation advice
Facilitate administrative tasks and customer scheduling
Additional tasks as required
Due to recent expansion, we are willing to train a highly motivated individual for management, customer service and lead generation opportunities, but they must be willing to train from an entry-level position. This Retail Customer Service opening is ideal for university and college graduates, or for professionals with customer service experience looking for a career change because this is an entry-level position in a brand new industry.
Benefits of the Retail Customer Service Position:
Comprehensive Paid Training by an Award Winning Manager
National and International Travel for Company Events
Opportunity For Community Involvement
Numerous Advancement Opportunities
Retail Customer Service Position Requirements:
Must be able to travel to our office in Calgary on a daily basis
Candidates must have a valid driver's licence and reliable transportation
Must be looking for full time (40 hours a week)
Must speak English fluently
Experience in customer service and associated fields
Ability to adapt to a variety of people
Winning attitude and dedication to ensuring customer satisfaction
Positive attitude and ability to work well within a team environment
Background in Retail or Restaurant
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