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Director of E-Commerce Operations

Simple Global, Inc Romulus ,MI
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

The Operations Director is a key business leader who is accountable for managing and execution. Partner with various teams across the organization, including Brand Support, Marketing Services, Sales, Accounting, HR, and Operations to ensure the execution of the company’s eCommerce growth strategy.

Position is held in corporate Romulus, MI office. Travel Required.

 

Essential Functions:

eCommerce Strategy & Execution

  • Drive the development and execution of a robust eCommerce strategy, factoring in industry trends, best practices, competitive strengths/weaknesses, governing policies and regulations to drive continued growth and expansion of eCommerce sales and profits.
  • Help establish goals and develop action plans aligned to meet or exceed growth targets.
  • Achieve targeted sales and profit plans and eCommerce KPIs.
  • Develop internal eCommerce capabilities including technical knowledge, internal processes, analytics, and execution.
  • Will lead results and drive organizational learning.
  • Evaluate and develop strategies to nurture the positive reputation of our products, brands, and company.

Driving Analytics/Best Practices

  • Implement best-practice analytics to fuel insights and actions.
  • Utilize analytics to optimize SLA, efficiency, inventory, KPI’s, and growth.
  • Develop, measure and report metrics to assess advertising campaign effectiveness. Utilize these insights to measure advertising ROI and evolve advertising strategy.

 

 

Education & Experience:

  • Bachelor’s degree in Business Management.
  • 5 years Managerial/ Director level in eCommerce field.
  • Strong analytical skills to drive strategy, execution, evaluation.
  • Ability to compile and analyze search data and metrics and make decisions to optimize growth
  • Excellent managerial skills including delegation and holding team members accountable; training, coaching and developing talent; building culture consistent with a high performing organization.
  • Outstanding customer service skills
Company Description
Company & Cultural Philosophy
Simple Global is an ecommerce solution provider that pairs cutting-edge technology with outstanding fulfillment services. By providing an integrated suite of software, logistics, and customer support, we help small and medium-sized ecommerce brands scale globally.

With strategically located warehouses in the United States and abroad, we fulfill orders quickly and cost-effectively. Our platform covers all aspects of the post-purchase experience, from order management, warehousing, and fulfillment, to customer service and returns.

Our mission is to ultimately break the global barriers that exist between buyers and sellers. We seek energetic thought leaders and knowledge workers who thrive on exciting assignments and working alongside smart, humble, and dedicated co-workers. Just as our aim is to lower the barriers that exist globally, we seek to break self-limiting barriers that are established through our daily thoughts and rituals. Our roots are firmly planted in our core values, which inspire us every day to be Adventurous, Creative, and Open Minded.

Simple Global Job Postings are not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Simple Global, Inc

Why Work Here?

Lots of room for growth!

Company & Cultural Philosophy Simple Global is an ecommerce solution provider that pairs cutting-edge technology with outstanding fulfillment services. By providing an integrated suite of software, logistics, and customer support, we help small and medium-sized ecommerce brands scale globally. With strategically located warehouses in the United States and abroad, we fulfill orders quickly and cost-effectively. Our platform covers all aspects of the post-purchase experience, from order management, warehousing, and fulfillment, to customer service and returns. Our mission is to ultimately break the global barriers that exist between buyers and sellers. We seek energetic thought leaders and knowledge workers who thrive on exciting assignments and working alongside smart, humble, and dedicated co-workers. Just as our aim is to lower the barriers that exist globally, we seek to break self-limiting barriers that are established through our daily thoughts and rituals. Our roots are firmly planted in our core values, which inspire us every day to be Adventurous, Creative, and Open Minded. Simple Global Job Postings are not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Address

16490 Wahrman Rd
Romulus, MI
USA