Operations Coordinator

DENTAL PRACTICE OFFICE MANAGER 

$1000 Sign on Bonus!

We are an established  private practice located in Park City, UT focusing on high-quality General Dentistry. Our practice is seeking an experienced Dental Office Manager to join our wonderful team. The position requires a highly motivated and inspirational leader who will help take our team to the next level of patient care. Candidates must show enthusiasm, dedication, professionalism, compassion, a deep sense of empathy, excellent communication & time management skills, and be team-oriented to provide our patients with the absolute BEST service dentistry can offer.

REQUIRED SKILLS & QUALIFICATIONS:

• Minimum 5 years of experience in a leadership role within a dental office (emphasis on general dentistry preferred)
• Comfort and Confidence speaking to patients about their financial needs
• Strong written, verbal and patient service skills
• Experience & knowledge of dental insurance coding and claims processing/reimbursement; Working knowledge of dental billing and insurance protocols/CDT codes and definitions
• Dental terminology
• Knowledge of basic bookkeeping/line item accounting
• Strong computer skills with knowledge of Dentrix and/or Dentrix Ascend
• Ability to multi- task efficiently and prioritize, in a busy environment
• Excellent patient service and leadership skills
• Patient-focused
• Energetic AND critical thinking to problem solve

RESPONSIBILITIES:

• Ensure all departments of the practice are supported in their positions.
• Develop an effective team of dental professionals
• Responsible for the achievement of production, collection and new patient goals
• Responsible for training of team members
• Custodian of petty cash and business property
• Work in tandem with primary doctor to implement process for best practice and patient experience
• Monitor and proper staffing for office efficiency, review approval of time cards bi-weekly
• Perform all administrative duties alongside practice admins
• Understanding of organization flow and how to direct employees for employment questions
• Manage the flow of information from the practice to the support office
• Plan and facilitate team meetings monthly
• Plan and facilitate activities/contests to keep team engaged and morale high
• Basic understanding of marketing processes and measuring ROI
• Familiarity with 3rd party finance options such as Care Credit
• Financials: Participate in making financial arrangements in accordance with practice guidelines.
• Assisting patients in understanding their insurance coverage, financing, collecting of money and scheduling of treatment, with an eye to minimize the amount of balance-billing needed in the practice

We provide the following benefits to our AWESOME team members:

• Medical Benefits - 1st of the month following date of hire
• Vacation and Sick time- after 90 days
• Paid Holidays- after 90 days
• Welcoming and fun work environment
• Competitive salary
• Direct deposit
• Secure employment
• Bi-weekly pay dates
• Team-focused, uplifting and educational work culture

Schedule: Full-Time Salary

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