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Customer Service Associate

Sibby's Cupcakery San Mateo, CA
  • Expired: 14 days ago. Applications are no longer accepted.

Customer Service Associate – Full Time

Do you love cupcakes as much as we do? Do you like working in a creative, fun, fast-paced environment? Sibby's Cupcakery, a boutique cupcake bakery in downtown San Mateo, is currently looking for a friendly, energetic full-time Customer Service Associate to join our awesome team!

The position is full-time, Tuesday through Saturday (one weekend shift is required).

Our Customer Service Associate is someone who is:

-Friendly and outgoing, with strong customer service skills

-Detail-oriented and meticulous

-Able to multi-task effectively

-Flexible, punctual and reliable

-Resourceful and willing to take on new challenges

-Capable with Quickbooks (preferred, but not required)

-Creative and fun to be around!

Some of the Front Desk responsibilities include:

-Providing customer service over the phone and in person

-Data entry, correspondence, emails and filing

-Deliveries (must have a clean driving record), errands

-General clean-up of bakery

-Problem solving

-Able to occasionally lift 50 pounds and stand or sit for several hours

Benefits include: Competitive Pay, Paid Vacation, Employee Discounts, and Health and Dental

-Benefits following a 3-month probationary period for our Full-Time Employees.

If you are friendly, hard-working and detail-oriented, we'd love to meet you! Please email your resume, why you would like to work here and your favorite cupcake flavor.

Job Type: Full-time

Required experience: · Customer Service: 2 years

Required license or certification: · Valid Driver's License

Sibby's Cupcakery is a boutique bake-to-order bakery located in downtown San Mateo. We specialize in custom-designed cupcakes baked from scratch each morning using only the finest ingredients. No substitutes, no shortcuts. With extra smiles on top. Our friendly team-oriented atmosphere and generous benefits package (including healthcare insurance after 3 months, paid vacation and generous discounts) sets us apart. Visit our website at for more information about us.

Sibby's Cupcakery


San Mateo, CA
94401 USA