Customer Service Associate – Full Time
Do you love cupcakes as much as we do? Do you like working in a creative, fun, fast-paced environment? Sibby's Cupcakery, a boutique cupcake bakery in downtown San Mateo, is currently looking for a friendly, energetic full-time Customer Service Associate to join our awesome team!
The position is full-time, Tuesday through Saturday (one weekend shift is required).
Our Customer Service Associate is someone who is:
-Friendly and outgoing, with strong customer service skills
-Detail-oriented and meticulous
-Able to multi-task effectively
-Flexible, punctual and reliable
-Resourceful and willing to take on new challenges
-Capable with Quickbooks (preferred, but not required)
-Creative and fun to be around!
Some of the Front Desk responsibilities include:
-Providing customer service over the phone and in person
-Data entry, correspondence, emails and filing
-Deliveries (must have a clean driving record), errands
-General clean-up of bakery
-Able to occasionally lift 50 pounds and stand or sit for several hours
Benefits include: Competitive Pay, Paid Vacation, Employee Discounts, and Health and Dental
-Benefits following a 3-month probationary period for our Full-Time Employees.
If you are friendly, hard-working and detail-oriented, we'd love to meet you! Please email your resume, why you would like to work here and your favorite cupcake flavor.
Job Type: Full-time
Required experience: · Customer Service: 2 years
Required license or certification: · Valid Driver's License
Sibby's Cupcakery is a boutique bake-to-order bakery located in downtown San Mateo. We specialize in custom-designed cupcakes baked from scratch each morning using only the finest ingredients. No substitutes, no shortcuts. With extra smiles on top. Our friendly team-oriented atmosphere and generous benefits package (including healthcare insurance after 3 months, paid vacation and generous discounts) sets us apart. Visit our website at sibbyscupcakery.com for more information about us.