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Customer Service: Advancement to Management!

Shine Consulting Group Inc. Washington, DC
  • Expired: over a month ago. Applications are no longer accepted.

Shine Consulting Group

The Future of Marketing & Promotions

At Shine Consulting Group, our efforts are focused on building outstanding relationships with our clients and their consumers. Our primary goal is to provide our clients with new accounts to increase their revenue. We pride our self on providing state-of-the-art education and hands on training to make our staff the best in the industry which is proven by our unmatched success and our constant, rapid expansion into new markets.

We are one of the DC metro area’s fastest growing customer service consulting companies. We have aggressive goals to open two office locations around the beltway by the end of 2020.

We need exceptional candidates for our team!

Description:

  • Handle and resolve customer service and support issues in compliance with client standards
  • Respond to customer questions, inquiries, concerns, questions, etc.
  • Meet and assist customers in-person
  • Attend internal and client meetings and training
  • Track customer statistics

Qualifications:

  • Experience in customer service including but not limited to: retail, restaurant, hospitality, general services, clerical, medical, construction or consulting
  • Excellent interpersonal communication skills
  • Quick-learner and ability to adapt
  • Ability to work independently or part of a team

Advancement:

  • Supervisor/Trainer: we have need for several people to advance into a Customer Service Trainer and Supervisor role. Their primary responsibility will be to train new customer service representatives joining the company.
  • Manager: we have need for 2-3 candidates to advance into a management role where they would also assist with HR, hiring, interviewing, training, budgets, finance, forecast, payroll and other administrative duties.

http://shineconsultinggroupinc.com/

https://www.facebook.com/scginc.co/

https://www.instagram.com/shineconsultinggroup/

https://www.linkedin.com/in/shine-consulting-group-07a03b156/

https://twitter.com/Consultin1Group

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Shine Consulting Group Inc.

Why Work Here?

Woman owned business, amazing culture, uncapped growth

At Shine Consulting Group, our efforts are focused on building outstanding relationships with our clients and their consumers. Our primary goal is to provide our clients with new accounts to increase their revenue. We pride our self on providing state-of-the-art education and hands on training to make our staff the best in the industry which is proven by our unmatched success and our constant, rapid expansion into new markets.

Address

Washington, DC
USA