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Customer Service Representative

Shine Consulting Group Inc. Oxon Hill, MD
  • Posted: over a month ago
  • $37,000 to $74,000 Annually
  • Full-Time

Shine Consulting Group

The Future of Marketing & Promotions

For creative, hard-working candidates with a desire to succeed, we offer exciting career opportunities in the outsourced customer service & marketing industry.

We are one of the DC metro area’s fastest growing customer service and marketing consulting companies. We have aggressive goals to open two office locations around the beltway by the end of 2020.

As an industry leader, we are focused on marketing for our clients, and how the developmental systems in place allow us to create an innovative niche market towards establishing what our clients want more than anything, loyal consumers.

We are seeking an Entry Level Customer Service team member!

You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

If you feel like you could be an asset to our company, then we would love to help you advance your career further. Apply now!

http://shineconsultinggroupinc.com/

https://www.facebook.com/scginc.co/

https://www.instagram.com/shineconsultinggroup/

https://www.linkedin.com/in/shine-consulting-group-07a03b156/

https://twitter.com/Consultin1Group

Shine Consulting Group, Inc is an equal opportunity employer. Employment decisions will be made without regard to race, color, religion, sex, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or other characteristics protected by law.

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Shine Consulting Group Inc.

Why Work Here?

Woman owned business, amazing culture, uncapped growth

At Shine Consulting Group, our efforts are focused on building outstanding relationships with our clients and their consumers. Our primary goal is to provide our clients with new accounts to increase their revenue. We pride our self on providing state-of-the-art education and hands on training to make our staff the best in the industry which is proven by our unmatched success and our constant, rapid expansion into new markets.

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