Service Manager

Job Details

WHO WE ARE:

At Shilling Canning Company, a new Mid-Atlantic restaurant by Chef Reid Shilling, our professional management and front-of-house team, brings experience, skills, and dedication to match those of the kitchen. Each team member shares our belief in the power of respect.

Our service is honest, warm, professional, welcoming, friendly, and detail-oriented. Our team smiles because they are happy to serve and because they know our menu is approachable and our prices are fair. There is value in everything we offer and integrity in what we recommend and how we deliver it.

Position Overview:

The Restaurant Service Manager is responsible for providing effective leadership to drive sales, and hospitality at the highest level, profitability, and long-term growth by managing all service aspects of the restaurant with an entrepreneurial approach.

We’ll expect you to build a team and lead by example while uplifting our staff in our fast-paced, hospitality-focused environment.

Ultimately, you will ensure our restaurant runs smoothly, your team is informed, engaged, and empowered and guests have pleasant dining experiences.

Responsibilities:

• Interview, hire, train, and oversee employees
• Manage the inventory for small wares and tabletop items
• Oversee food preparation, portion sizes, and the overall presentation of food
• Inspect supplies, equipment, and work areas
• Ensure employees comply with health and food safety standards and regulations
• Investigate and resolve complaints regarding food quality or service
• Schedule staff hours and assign duties
• Maintain budgets and payroll records and review financial transactions
• Establish standards for personnel performance and guest service

Requirements:

• 2-5 years of proven work experience as a Restaurant Service Manager, Hospitality Manager, or similar role
• Proven customer service experience as a manager
• Extensive wine, food, and beverage (F&B) knowledge, with the ability to remember and recall ingredients and dishes to inform guests and wait staff
• Strong leadership, motivational, and people skills
• Acute financial management skills
• Degree in Business Administration; hospitality management or culinary schooling is a plus
• Must exude hospitality and friendliness and be able to draw those same traits from your team
• Ability to put forth maximum effort daily while maintaining a positive attitude
• Sommelier training/certification a plus

Reasons to join our team include:

• Competitive Base Salary plus quarterly bonus opportunity
• Paid Vacation
• Shift Meals

Shilling Canning Company is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.

Job Type: Full-time

Salary: $55,000.00 to $70,000.00 /year + Bonus