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Assistant Manager

Oakland, CA
  • Expired: May 31, 2022. Applications are no longer accepted.
About Shift!

We're a tech company who has built an e-commerce marketplace for customers to buy and sell used cars, all while having an experience that is fun, fair and accessible. We've set out to transform a huge industry using cutting-edge technology, and bring transparency and convenience to the car buying and selling process. We aren't stopping there. We bring that same transparency and convenience to car ownership too, with payments, maintenance, and insurance in one easy app. At Shift, we're building the tools that empower people to buy, own, and sell the cars that make life go.

About the Role:

The Assistant Manager is responsible for making sure that the daily operation of the hub runs smoothly by assisting the sales team, handling administrative duties and serving as a Manager on Duty to support the Hub Sales Manager.

What You Will Do:
  • Conducts 1x1 meetings with Customer Advisors/Logistics Support/Customer Ambassadors
  • Dispatches for all appointments
  • Ensures time & attendance/compliance
  • Provides support for Logistics
  • Serves as a Key Carrier (Opens/Closing store)
  • Accountable for KPIs - Buyer & Seller, Scheduling
  • Creates reports for KPIs and Daily Recaps
  • Serves as Manager on Duty - Escalation, support, STS
  • Creates schedules to meet demand
  • Conducts candidate Interviews
  • Accountable for Buyer/Seller KPI Ownership
  • Performs other duties as assigned

What You Will Bring:
  • High attention to detail.
  • A strong ability to learn quickly and adapt to new situations.
  • Self-motivation and team-orientation.
  • Eagerness and desire to take on new responsibilities.
  • Highly effective oral and written communication, interpersonal, and organizational skills.
  • Must be 18 years of age (drivers license for 2 years)

Shift is an Equal Employment Opportunity Employer

Shift is an equal opportunity employer. SHIFT prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. SHIFT conforms to the spirit as well as to the letter of all applicable laws and regulations.



Oakland, CA
94666 USA



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