We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
- Handle customer inquiries.
- Provide information about the products and services
- Manage customer accounts.
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous aviation experience in customer service, and repair administration preferred.
- Ability to build rapport with clients
- Self Motivated
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills