Skip to Main Content

Account Service Representative (Remote)

Shepard Exposition Services
Atlanta, GA
  • Expired: January 26, 2022. Applications are no longer accepted.

This position is an entry-level opportunity for those interested in exploring the tradeshow industry. Representatives will be responsible for offering support to the Account Executive team and assisting with the coordination of event production.

Essential Job Duties

  • Assist in the preparation and ordering of floor plans for exhibitions
  • Assist in the preparation, communication, and coordination with facilities in which events are produced
  • Order graphic and structural designs through production software as directed by account team
  • Preparation of information for the ordering of exhibitor service manuals
  • Assist in creating and updating essential production forms such as COIs, check requests, and fact sheets
  • Assist in the preparation of an invoice to be given to the clients onsite; ensure all items have been properly billed to the client per the contract
  • Analytics of production report for missing information and contact the production team for awareness and updates
  • Provide customer support and assistance when the Account Executive team is out of the office
  • Assist with AE job duties as needed
  • Perform other duties as assigned
  • Treat all internal and external customers with courtesy and respect, as outlined in our Blue Diamond Customer Service Program
  • All other duties as assigned


  • Demonstrate Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusive, and Teamwork
  • Ability to perform as a responsible ESOP owner making daily decisions to benefit the client and the company
  • Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for employment, if not currently employed by Shepard Exposition Services, Inc.
  • Must be willing to travel
  • Must be able to work flexible and/or extended hours as required
  • Strong written and verbal communication as well as organizational skills
  • Excellent responsiveness and ability to balance multiple tasks
  • Ability to meet deadlines within a fast-paced environment
  • Proficient in Microsoft Outlook, Word, and Excel
  • Currently pursuing bachelor's degree or recently graduated; hospitality major or experience a plus

Shepard Exposition Services


Atlanta, GA
39901 USA



View all jobs at Shepard Exposition Services