Skip to Main Content


Shank Manufacturing Aurora, IL

  • Salary $12 to $15 Hourly
  • Employment Type Full-Time

Cyrus Shank is currently looking for an experienced customer service representative to handle customer inquiries. This department is very pivotal on growing our current customer base. This high paced position will require someone who is enthusiastic, well organized, and hard working. We are not looking to reinvent our process, but we are expecting someone who is knowledgeable and skilled in the below duties:

Customer Service Duties are, but not limited to:

-Handle all customer inquiries through email and phone


-order status

-product information

-Reach out to customers about their orders

-Manually enter in purchase orders

-Schedule when orders are due to ship

-Constantly check up on orders with production

Customer Service Minimum Requirements:

-3 years of B2B customer service

-Associates Degree

-Manufacturing Office Experience (Preferred)

Below is a description of our company:

Cyrus Shank is a manufacturer that started in 1912 in Chicago, IL. Since the beginning, we have always been a small family owned and operated company. Cyrus Shank is a manufacture of pressure relief valves and manifolds for the Industrial Refrigeration industry. Our focus is always on product safety and customer service. Cyrus-Shank products have come to be the Gold Standard in the refrigeration industry. Innovation, advanced engineering, and an unwavering commitment to quality insure, that we are setting new standards for dependability and exceptional reliability of Refrigeration Valves. Regardless of which category of valve, Cyrus-Shank sets the standard. No wonder high-tech Aerospace firms such as Airbus, Boeing and NASA demand Cyrus-Shank!

Shank Manufacturing

Why Work Here?


Shank Manufacturing Delivers the Highest Quality Products The Shank Manufacturing Company has been in business since 1912. Shank was established to meet the machining needs of the most demanding customers. Today, Shank continues to provide comprehensive manufacturing services for clients in all areas, including Aerospace, Defense Department, Hydraulic, Pneumatic, etc. Shanks deep expertise allows us to respond to organizations that require extremely tight tolerances for large or small orders, while focusing on Quality.
Posted: 24 days ago