Provides behavioral health and substance abuse assessment & consultation to children, adolescents, adults, and families to improve psychosocial functioning. Serves as a point of contact for referring providers, patients, and caregivers to provide resources and assistance with accessing clinical and supportive care services as part of the Care Teams at Seward Community Health Center (SCHC) and in the Seward area community.
Duties and Responsibilities
- Provide comprehensive assessment and diagnosis of behavioral health & substance abuse clients.
- Provide effective treatment planning and assisting clients in successfully achieving goals.
- Evaluate crisis situations and apply appropriate interventions.
- Provide assessment, consultation, and brief intervention for substance abuse problems or psychological/psychiatric problems and/or disorders.
- Assist in the detection of “at risk” patients and development of plans to prevent further psychological or physical deterioration.
- Take ownership of processes required for successful integration of behavioral health with primary care in the clinic, including tracking and improvement of clinical measures associated with integration.
- Work with Care Teams in developing care management processes such as the use of guidelines, disease management techniques, case management, and patient education to improve self-management of chronic disease.
- Monitor the site’s behavioral health program, identifying problems related to patient services and making recommendations for improvement.
- Help coordinate care with other mental health care providers on a regular basis; monitor patient stability and independent living.
- Visit schools to determine patient and family needs, develop plan to meet needs. Home visits may be provided on rare occasions for elderly or disabled patients.
- Assist patients in setting up referral appointments and encourage the patients to keep appointments.
- Advocate for the patient with special needs.
- Help patients obtain necessary resources.
- Assist community members and health field personnel to assess, plan for, and provide needed behavioral health and related services.
- Participate in community outreach events that help to promote behavioral health wellness and reduce stigma.
- Refer patients with social and emotional problems to other community agencies for assistance, as needed.
- Document patient cases, including assessment, treatment, and patient's consent to obtain assistance.
- Maintain safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.
- Prepare reports as required by various federal, state, and local programs.
- Document patient notes, referrals, and related information in EHR in a timely fashion.
- Document findings to track trends and changes in the behavioral health of the community.
- Participate in quality improvement (QI), and quality assurance (QA) activities as appropriate.
- Maintain patient confidence and protect operations by keeping patient care information confidential.
- Update job knowledge by participating in educational opportunities.
- Enhance health care practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Promote SCHC philanthropic efforts by being knowledgeable about SCHC services and fostering positive relationships with SCHC supporters.
- Perform other related duties as assigned.
- Education/Experience: Master’s Degree in Social Work or PhD in Clinical Psychology. 1-2 years of previous experience in linking consumers with various community resources preferred.
- Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office applications. Prior experience with Epic EHR preferred.
- Certificates and Licenses: Licensed in the State of Alaska as a Licensed Clinical Social Worker (LCSW) or a Licensed Psychologist. Must also maintain a valid BLS certification.
- Must possess the ability to communicate verbally and non-verbally with clients, coworkers and members of management. Excellent professional customer service skills required.
- Excellent working knowledge of behavioral medicine and evidence-based treatments for medical and mental health conditions.
- Ability to work through brief patient contacts as well as to make quick and accurate clinical assessments of mental and behavioral conditions.
- Should be comfortable with the pace of primary care, working with an interdisciplinary team, and have strong communication skills.
- Ability to design and implement clinical pathways and protocols for treatment of selected chronic conditions.
While performing the duties of this job, the employee generally works within the interior of a healthcare clinic/office environment. The general work environment is clean with a moderate temperature and noise level. Employee will be required to use a computer and other office equipment and participate in communication through typing, reading, writing and telephones, etc. The employee may be in contact with patients under all conditions and circumstances, e.g., illness, emotional duress and hostility. Daily work activities also involve contact with the general public, students, staff members, and government representatives under all conditions and circumstances. The employee may be exposed to infectious waste, blood, body fluids, communicable/infectious diseases, air contaminants and hazardous chemicals. All SCHC facilities are non-smoking. SCHC will provide the employee instructions on how to prevent and control such exposures. The employee may be exposed to the Hepatitis B Virus. SCHC will make the Hepatitis B vaccination available to all employees free of charge.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk, or hear. The employee is frequently required to walk and use hands to finger, handle, or feel. The employee is occasionally required to stand; reach with hands and arms; stoop; kneel; crouch; or crawl. The employee must occasionally lift and/or move up to 20 lbs. Specific vision abilities required by this job include: close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
None, but works closely with providers, clinical support staff, and case manager.