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Customer Service Representative (CSR)

Service One Air Conditioning & Plumbing
Longwood, FL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

ServiceOne Air Conditioning & Plumbing, LLC of Orlando, FL is looking to hire a Customer Service Representative (CSR) with a can-do attitude. Are you an experienced and outgoing customer service professional who is looking for a career and not just a job? Are you ready to love your job? Would you like to work for an established but growing local company in an essential industry? If so, please read on!

This Customer Service Representative position starts at a competitive wage of $15-$17 per hour. You would also be eligible for fantastic benefits, including paid holidays, paid time off (PTO), health insurance offering, IRA participation, and more! If this sounds like the right opportunity for you, apply today!

ABOUT SERVICEONE AIR CONDITIONING AND PLUMBING

Since 2003, ServiceOne has treated customers like we are their personal heating, air conditioning, and plumbing specialists. Billy and Ginger Gouty started a business that makes them proud to serve the members of their own community. We love getting to know our customers and consider them as part of our family. From installation maintenance to repair and service, we take heating, air conditioning, and plumbing needs right away. We strive to take the frustration out of repair work and bring comfort back to our customer's home or office.

We pride ourselves in delivering quality and efficient work and we have our employees to thank for that. We could not do what we do so well if it weren't for the time and hard work put in by our team. That is why we offer competitive pay and a rich benefit package for our full-time employees.

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE

As a Customer Service Representative, you are the voice of our company! Every customer experience with our company starts with the phone, so our customer service representatives are the first voice and interaction with our company! You provide superb customer service to our clients and help keep our office running smoothly. Your positive, friendly attitude comes through in all your interactions by phone, email, or text-- and is one of the reasons that our clients enjoy doing business with us.

Your primary responsibilities are to answer phones, make outbound calls, schedule appointments, input other customer information into our database system, and resolve issues for customers. You are never bored, as there are always a variety of office tasks that you can help with, like greeting customers, creating reports, or even ordering parts for our installation team. With pride, you keep the office clean and organized. You love that you get to interact with people every day and enjoy keeping busy!

CSR QUALIFICATIONS

  • Phone skills
  • Basic computer skills
  • Excellent grammar and writing skills
  • Customer service skills
  • Able to multi-task

Do you have excellent communication and interpersonal skills? Can you solve issues for all kinds of clients with professionalism and patience? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, then you might just be perfect for this CSR position!

CSR WORK SCHEDULE

There are 2 different weeks of schedules. Monday thru Friday from 9 am to 6 pm is one week. Monday thru Friday from 10 am to 7 pm is the next week. You rotate between these two schedules every week. There is also a rotating weekend schedule that is working 1 weekend per month. Pay starts at $15-$17 dollars per hour, depending on experience.

READY TO JOIN OUR OFFICE TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this office job in an essential industry, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 32811

Service One Air Conditioning & Plumbing

Address

Longwood, FL
32750 USA

Industry

Business

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