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CSR - Outbound

Service Minds Inc
Tampa, FL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Join Our Team of CSR Pros Today!


Do you value professionalism and punctuality? Do you want to work with the best pros in the Air Conditioning industry? If you are an individual who values a rewarding career and provides amazing customer experiences, you may be a match for our team. Opportunities for customer service professionals are now available.


JOB DUTIES

  • Outbound calls to schedule maintenances, appointments, and ensure the quality of work was provided.
  • Follow up with customers regarding requested parts and ETA.
  • Good communication with the client is essential! Has a courteous and pleasant demeanor whether on a phone call or not.
  • Ensure that company greeting, and script is used each time
  • Notify clients ahead of time without fail if the Technician is not going to arrive at their home within the scheduled time window


MINIMUM REQUIREMENTS

  • Prior Call Center Experience is a must
  • High school diploma or equivalent required
  • Above-average verbal and telephone communication skills are essential
  • Must have good computer software skills
  • Ability to pass a drug test and a background check

 

Work Schedule:

* Monday - Friday : 8:00 am - 5:00 pm, eligible for hybrid work after 90 days, must possess a PC and stable internet connection to be considered for hybrid work (3 days at home, 2 days at the office)

Service Minds Inc

Address

Tampa, FL
33610 USA

Industry

Business

View all jobs at Service Minds Inc