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Dispute Resolution Representative

Service Finance Boca Raton, FL
  • Posted: over a month ago
  • $18 Hourly
  • Full-Time
  • Benefits: Vision, Medical, Dental

PAID VACATION TIME

PAID SICK LEAVE

PAID PERSONAL TIME

Our company specializes in indirect lending for home improvement companies across the Nation. This is the perfect opportunity for someone who is looking to build a career with a growing company that offers a lot of room for growth and advancement. We have a structured paid training program taught by the Executives of our company.

Email your resume for an interview today, pass a background check and start tomorrow!

We are seeking a Dispute Resolution Representative to become a part of our team! The Dispute Resolution Representative will act as a liaison between our borrowers and our dealers.

Must have prior Banking or Credit Card dispute experience!

Responsibilities:

  • Research and resolve Customer claims, complaints and chargebacks.
  • Working closely with Customer Service and Dealer Concierge teams to research and resolve complaints and chargeback issues.
  • Monitoring and tracking chargebacks until resolved on a timely basis.
  • Analyze data and draw logical conclusions.
  • Receive, review, and request adjustments on incoming dispute claims.
  • Provides in-depth research and investigation into transactions for multiple dispute claims, and additional documentation related to claim to further the investigation.
  • ​​Qualifications:
  • Prior experience in Credit Card Chargebacks a plus
  • Intermediate to advanced level user on Excel and Microsoft Outlook
  • Strong analytical skills and critical thinking
  • Detailed oriented and accurate
  • Able to understand a process as trained and work with those guidelines for problem resolution
  • Must be consistent in attendance and timelines.
  • Must have data entry skills
  • Must be organized and have ability to multitask.
  • Excellent written and verbal communication skills

Service Finance

Service Finance Company, LLC is a nationally licensed sales finance company and an approved FHA Title I Lender. We are a primary lender providing installment loan solutions for qualified borrowers with favorable consumer interest rates and extended repayment terms. Our program strives to produce a low monthly payment that may offset the energy savings your customers enjoy when purchasing many energy savings products such as: HVAC, Windows, Doors, Siding, Sunrooms, Flooring, Water Treatment, Plumbing, Solar, Roofing, Insulation and many more. Our company specializes in indirect lending for home improvement companies across the Nation. This is the perfect opportunity for someone who is looking to build a career with a growing company that offers a lot of room for growth and advancement. We have a structured paid training program taught by the executives of our company. Email your resume for an interview today, pass a background check and start tomorrow

Address

555 S. Federal Highway Suite 200 Boca Raton, FL 334332
Boca Raton, FL
USA

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