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Marketing Assistant

Service Care Industries Inc Warren ,MI
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Seeking versatile and ambitious assistant to support a critical small business growing in several areas.

This position will assist with a variety of functions within wholesale distribution and online retail sales. The candidate will support management through research, compiling data, or completing projects and will assist in the overall marketing and sales efforts. The person filling this position will also be responsible for managing customer relations and social media accounts (Facebook, Google, Instagram, etc.) as well as managing social media advertising campaigns. Additionally, the position will provide overall-assistance to management and owners.

We are a 35-year supplier to nursing homes (in MI ) and homecare agencies (nationally) with a great reputation for legendary service.

Positive attitude is essential in this role as a member of our team. Our industry requires a strong sense of compassion, empathy, and helpfulness based on the nature of work our customers experience every day.

Marketing Responsibilities include:

  • Undertake daily administrative tasks to ensure the functionality and coordination of the company’s activities
  • Support marketing efforts in organizing various projects
  • Build and maintain eCommerce pages using Shopify or other platforms
  • Conduct market research and analyze consumer rating reports/ questionnaires
  • Employ marketing analytics techniques to gather important data (social media, web analytics, rankings etc.)
  • Update spreadsheets, databases and inventories with statistical, financial and non-financial information
  • Assist in the organizing of promotional events and traditional or digital campaigns
  • Prepare and deliver promotional presentations
  • Compose and post online content on the company’s website and social media accounts
  • Write marketing literature (brochures, press releases etc) to augment the company’s presence in the market
  • Communicate directly with clients and encourage trusting relationships

Administrative Responsibilities include:

  • Answering Phones
  • Responding to questions from customers
  • Entering orders into computer system
  • Ensuring warehouse receives order and shipment info
  • Printing shipping labels
  • Assisting in packaging
  • Create, edit and maintain client accounts
  • Monitor eCommerce orders
  • Calling customers to inquire about orders
  • Resolve disputes with customers
  • Communicate knowledge of our product set and proper usage
  • Working collaboratively on project estimates
  • Calling vendors and suppliers to get product info, pricing and specifications
  • Creating and sending purchase orders
  • Creating and sending Invoices.
  • Entering credit card payments
  • Creating and maintaining spreadsheets and project data.
  • Organizing digital files and assets

Skills Required:

  • Positive attitude is critical in this role as it requires a great deal of customer interaction.
  • Caregiver experience in Homecare or Long Term Care setting is helpful
  • Pleasant verbal communication in person and on phone
  • Good writing skills
  • Good organization skills
  • Ability to follow defined processes
  • Problem Solving skills
  • Ability to work in a team environment
  • Social media proficiency
  • Microsoft Office Suite programs
  • Prior experience in similar role is desired

About us:

Service Care Industries Inc. has a 35-year history of providing essential care products to the skilled nursing and senior living industry. Our customer base consists of facilities in Michigan and NW Ohio, which have come to rely on exemplary response on product needs, including same day delivery in emergencies.

Our small company is poised for growth as the aging population grows. in 2019, we launched B2C online retail DoveCart.com to supply professional and family caregivers with top grade products across a national footprint. Our product set includes reusable textile based items and disposables to make caring for elderly, disabled and chronically incontinent individuals easier and more dignified in both institutional and home settings. We have additional project based services for furnishing nursing homes and senior living centers.

This is a great opportunity for someone possessing a great attitude and a desire to help those individuals who are caring for patients and loved ones.

NOTE: This is not a remote work position and is based at our main office M-F 8am-4pm. We have separate workspace for all employees and maintain a controlled environment to ensure employee health.

Company Description
Service Care Industries Inc. has a 35-year history of providing essential care products to the skilled nursing and senior living industry. Our customer base consists of facilities in Michigan, which have come to rely on exemplary response on product needs, including same day delivery in emergencies.

Our small company is poised for growth as the aging population grows. Our product set includes reusable textile based items and disposables to make caring for elderly and disabled individuals easier and more dignified in both institutional and home settings. We have additional project based services for furnishing nursing homes and senior living centers. In 2019, we launched an online store for care products to serve a national footprint.

Service Care Industries Inc

Why Work Here?

Seeking versatile and ambitious assistant to support a critical small business growing in several areas

Service Care Industries Inc. has a 35-year history of providing essential care products to the skilled nursing and senior living industry. Our customer base consists of facilities in Michigan, which have come to rely on exemplary response on product needs, including same day delivery in emergencies. Our small company is poised for growth as the aging population grows. Our product set includes reusable textile based items and disposables to make caring for elderly and disabled individuals easier and more dignified in both institutional and home settings. We have additional project based services for furnishing nursing homes and senior living centers. In 2019, we launched an online store for care products to serve a national footprint.

Address

23040 Schoenherr Road
Warren, MI
48089 USA

Website