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Assistant Community Manager - On-Site - Olathe Kansas

Sentry Management
Leawood, KS
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Sentry Management, Inc., a leader in the Community Association Management industry has an exciting opportunity for a On-Site Assistant Community Manager at one of our Communities located in Olathe Kansas.  This is an exciting opportunity!

The Assistant Manager works closely with the Manager at their assigned property and is responsible for the day-to-day facilities maintenance, administrative duties, and management of the property. The Assistant Manager is responsible for coordinating with the corporate office departments of Accounting and Support Services in order to respond to the requirements of the association board of directors to meet the needs of their community.  The On-Site CAM maintains policies, standards, and practices both within and outside their assigned property and ensures adherence to Sentry’s Goals, Values, and Service Standard of our Foundation Principles.

ADMINISTRATIVE RESPONSIBILITIES 

  • Answer routine questions of Board Members, owners, buyers, tenants, realtors, and vendors
  • Accept all Lease and Sales applications, gain board approval and respond to applicant 
  • Manage or assist with the association website to ensure accuracy of content
  • Complete and update guest forms, registrations, and access information 
  • Collect all invoices and code for payment, and follow-up on monthly assessments due
  • Maintain an organized filing methodology
  • Serve as liaison between association board and legal counsel regarding covenant violations
  • Prepare manager reports and financial summaries to board on a monthly basis
  • Respond to requests, emails, and calls in a reasonable amount of time
  • Coordinate with Collections Department to ensure effective assessment collection and follow the Collection Policy adopted by the Board
  • Review late notices and A/R reports with regard to ongoing delinquencies

 CUSTOMER SERVICE RESPONSIBILITIES 

  • Project coordination
  • Sustain maximum client satisfaction
  • Serve as a helpful expert in exceeding customer expectations on a regular basis
  • Support management team in delivering the cadence of communication 

COMMUNITY MANAGEMENT RESPONSIBILITIES 

  • Management of all office procedures, repairs, maintenance, and landscaping
  • Financial oversight, assessments control, budget research, preparation and monitoring
  • Meetings preparation, notices & information for the Board of Directors and Committees
  • Prepare and run all annual meetings, including mailings and notices
  • Manage vendor proposals, contracts review and renewal, and prepare bid comparisons as required
  • Manage architectural requests and approvals
  • Maintain and understand all documents, Rules and Regulations,  and conduct legal research as needed
  • Coordinate with other employees such as janitorial, maintenance, and administrative
  • Troubleshoot issues with owners, tenants, guests, staff, and vendors
  • Document, submit, and coordinate insurance claims on associations’ behalf
  • Identify and record violations of association governing documents
  • Assist in the implementation of enforcement policies as directed by the board
  • Manage maintenance request from homeowners and board
  • Attend Board meetings, take notes and prepare meeting minutes for Board review and approval and record in CommunityPro®; provide to division leader as required
  • Provide board and homeowner training on CommunityPro® 

ADDITIONAL REQUIREMENTS

  • Must be licensed in some states
  • Must have experience with managing other employees such as maintenance and admin
  • Licensed to operate a motor vehicle with a clean driving record
  • Ability to sit or stand for long periods of time
  • Ability to operate a personal computer and basic office equipment

Benefits/Compensation:  

  • Medical, Dental, Vision 
  • Life and AD&D 
  • Short Term and Long Term Disability 
  • 401(k) 
  • Paid Sick/Personal Days  
  • Paid Vacation 
  • Paid Holidays   


                                                                                     Sentry Management, Inc. is an Equal Opportunity Employer

 


Sentry Management

Address

Leawood, KS
66211 USA

Industry

Real Estate

View all jobs at Sentry Management