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Client Service Representative - Outside

Austin, TX
Expired: over a month ago Applications are no longer accepted.
  • $45,000 to $80,000 Yearly (plus commission)
  • Full-Time
Job Description

SentriForce is a leading provider of video security and surveillance services in the Southeast Construction market. Our fast growth in Central Texas brings an exciting opportunity to join our company as a Client Services Representative (CSR).

About the Role

As a CSR, this role focuses on generating revenue through maintaining client relationships, as well as working with a team of sales professionals. This role increases the collaboration between a company's sales and customer service teams, as account managers handle a portfolio of existing clients while identifying new opportunities for the sales team. They work closely with the sales and operations teams to provide the highest level of service possible to our clientele.

In this role, you will:

· Be the eyes and ears on new and upcoming territory, as well as identify new opportunities.

· Meet with Territory Sales Manager and clients to determine the location of assets.

· Identify client needs and collaborate with clients and SentriForce team members on solutions.

· Report results and market indicators to sales management.

· Work autonomously and proactively.

· Follow up, follow up, and then follow up some more.

About You

The secret to our company's success lies in our team members. A commitment to exceeding our clients’ expectations is found throughout the organization. As the face of our company, you will be equipped for success and provided the tools and training to guarantee results. Our best CSRs all share one thing in common, a relentless desire to grow professionally and motivation to be the best at what they do.


Do the statements below describe you? If they do, then we want to hear from you!

· Are observant and inquisitive; you regularly identify problems and opportunities to improve.

· Take ownership; you hold your-self accountable and recognize that you are in charge of your own success.

· Are committed; you have a drive to succeed; you put forth effort, are tenacious, and do not give up at the first obstacle.

· Communicate effectively; you listen first, talk straight, write well, and speak with confidence and credibility.

Your Qualifications

This position is a customer-facing position, which requires a person that enjoys interacting with people. Your experience is not as important as your desire and ability to learn new skills. This is a position for someone who is a people person. We believe that the right person can find great success with our hands on training and mentorship program.

There are a few requirements:

· Prior experience in a service-oriented industry is strongly encouraged.

· A clean driving record is a must, we cannot employ you if your driving record is not clean.

· Reliable transportation is a must.

· The ability to pass a background check and a drug screen is a must, both pre-employment and randomly during employment.

· A college degree is preferred but not required. Your experience and personal attributes are more important to us.

Compensation $$$$

We believe in investing in the right team member. This position includes a base salary, an automotive allowance, a generous commission structure and a full benefits package. You will be responsible for managing the existing customer locations in a geographic territory as well as identifying potential new opportunities in this territory for the sales team.

Below are the details of the position compensation:

· Base salary of $45,000.

· Company vehicle provided.

· You will inherit an existing book of business and start earning commissions within your first 30 days.

· A simple commission structure that incentivizes account management.

· You have the ability to earn.

We look forward to hearing from you and welcoming you to the SentriForce Team! To learn more about our construction services, please click the link below.

Company Description
SentriForce is a fast-growing managed video surveillance company based in Houston, TX. We specialize in live video monitoring of construction sites and other verticals using our in-house monitoring centers and best in class mobile video surveillance systems. Check out our website to learn more.



Austin, TX



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