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Administrative & Client Relations Coordinator

Senior Helpers - Greenwood
Fort Wayne, IN
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Senior Helpers Fort Wayne is currently looking to add a Administrative & Client Relations Coordinator to our team! Primary Responsibilities (including, but not limited to):
  • Assist with answering and screening incoming phone calls in a courteous and professional manner, ensuring calls are routed to the appropriate team(s) for further assistance
  • Assist with general office functions such as sorting, data input, and file maintenance
  • Assist with Client Relations related responsibilities in coordination with the Director of Operations to ensure the quality of service received by existing and prospective Clients is meeting or exceeding expectations
  • Assist with representing Company at Networking Events and contributes to the marketing efforts for the Franchise territory as requested or approved by the Director of Operations
  • Other duties as requested or assigned by the Director of Operations
  • Must have extensive knowledge and a minimum of one year experience within the in-home healthcare industry; Top consideration will be given to those candidates with Client Services, Management, and/or Marketing experience within the in-home healthcare industry more specifically
  • Must be proficient in navigating software platforms utilized to perform job functions including, but not limited to, Microsoft Office, Microsoft Outlook, Microsoft Teams, OneDrive and RingCentral; Top consideration will be given to those candidates with demonstrated proficiency in WellSky Personal Care software (formerly known as ClearCare) more specifically
  • Must have high level organizational skills, exceptional attention to detail, and the ability to adapt to, react to, and prioritize changing needs in a fast-paced and demanding environment, simultaneously at times
  • Must demonstrate exemplary customer service and communication skills, both written and verbal, and a commitment to maintain the highest level of professionalism at all times
  • Proactive problem-solving and critical thinking abilities along with an entrepreneurial mindset that enjoys the growth and versatility that comes from being part of a bigger team will be essential to the success of this role 
  • Ability to be a hands-on team player with a “go-getter” initiative and eagerness to step into our team with a shared goal of serving others well and with excellency will be just as essential to the success of this role

Senior Helpers - Greenwood


Fort Wayne, IN