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Customer Service Representative

Sapulpa, OK
  • Posted: over a month ago
  • Full-Time
Job Description



 SeneGence International is a multi-faceted, corporation that is committed to making a positives contribution to women everywhere is seeking a copy writer. We are a privately owned, network marketing company that is in the business of developing and selling personal care products through an independent sales network and have been in business since 1999.   


 · This position requires the delivery of exceptional customer service to all our distributors.   

· Be responsible for answering phone calls, email, fax and mail inquiries addressing and resolving issues as they arise.    

· Handles shipping inquiries, marketing and compensation questions, order processing, product inquiries, product returns and events and promotion issues as they arise.    

· Call Distributors who have placed a charge backs to try to reconcile payment.    

· Assist with resignation refunds, enter sales tax certificates, work the “On Hold Report” Account Research to answer commission question   

· The individual will work from 12:00 Noon to 9 :00 PM CST Monday Through Friday 



 · Genuine interest in assisting callers and providing outstanding customer service   

· Positive and enthusiastic attitude is a must   

· Ability to proactively assess situations and work/think independently   

· Ability to multi-task in a fast-paced environment, to be a forward thinker   

· Outstanding organizational and time management skills   

· Excellent written and verbal communication skills   

· Excellent phone skills   

· Computer literate   

· Team player, with 3-5 years of call center/customer service experience   

· Excellent attendance and punctuality   

· Proficient in Microsoft Word, Excel and Outlook.   

· Typing accuracy and basic math and spelling skills   

· Bilingual preferred (Spanish), but not required   

· Must be able to stand and/or sit for extended periods of time.   

· Must be able to lift to 25 pounds.    


The individual will work from 12:00 Noon to 9 :00 PM CST Monday Through Friday



Sapulpa, OK
74066 USA



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