Objective: The purpose of this position is to provide a pleasant, positive experience for all of our customers and guests whether it is over the phone or in person. This role is also critical in improving the internal efficiency of Semler Industries by ensuring all documentation in regards to customers is complete and entered correctly into the ERP system, delivered as required, and then appropriately dispersed.
- Answering, operating, and directing any phone calls quickly to guarantee the recipients receive an excellent first or conrinued impression of the company.
- Creating, entering, and checking various business documents in a detailed and accurate manner and ensuring that all applicable information and documentation is distributed, filed, and maintained properly within the organization.
- Updating and maintaining computer order files as they are received by email, phone, or fax in a timely and precise manner.
- Filing and maintaining various documents efficiently and accurately according to Semler policy.