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Customer Service Representative

Self Opportunity, Inc. Douglas, AZ
  • Posted: 10 days ago
  • Other

Currently Hiring Customer Service Representative

In Douglas, AZ!

Dynamic, Growing Customer Service Center in Douglas, AZ is currently hiring Customer Service and Member Service Representatives!

In this role you will be the voice of our clients assisting customers with various banking inquiries.
The role requires the ability to multi-task, work in a fast paced environment, and a passion for helping others.

Why Work Here:








  • Competitive Pay







  • 40 hours guaranteed, full time employment







  • Room for advancement







  • Flexible hours







  • Excellent Bonus

Job functions:








  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution







  • Recommend potential products or services to management by collecting customer information and analyzing customer needs







  • Manage large amounts of customer related requests







  • Identify and assess customers’ needs to achieve satisfaction







  • Provide accurate, valid and complete information by using the right methods/tools







  • Keep records of customer interactions, process customer accounts and enter notes accurately







  • Follow communication procedures, guidelines and policies







  • Assist with placement of orders, refunds, or exchanges







  • Take payment information and other pertinent information such as addresses and phone numbers

Requirements:








  • Customer orientation and ability to adapt/respond to different types of characters







  • Excellent communication skills







  • Ability to multi-task, prioritize and manage time effectively







  • High school diploma or equivalent

For Consideration, Email Your Resume to: kitty@selfopportunity.com

EOE

Self Opportunity, Inc.

Why Work Here?

Self Opportunity is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Address

Douglas, AZ
85607 USA

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