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Customer Service Rep

SelectStaffing Hayward, CA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Sr. Customer Service 

Shift: 8:00 AM to 5:00 PM

Representative duties and responsibilities
  • Providing introductory information to new customers
  • Ensuring that customers are satisfied with products or services
  • Following up with clients or customers to check that they’re still satisfied with any purchases
  • Letting customers or clients know about additional products or services
  • Determining the quickest, most effective ways to answer a client’s or customer’s questions
  • Escalating queries and concerns
  • Troubleshooting common issues with a product or service
  • Working with a team of CSRs and other departments to find appropriate solutions
  • 3+ years of administrative experience
  • Computer littered
  • Excellent communication skills  
  • Analytical and problem-solving skills
  • Time-management skills
  • Ability to share work among a customer service team


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Hayward, CA



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