Select Staffing San Lorenzo, CA
- Expired: May 14, 2021. Applications are no longer accepted.
Customer Service Representative
Shift: 6am to 2:30pm M-F
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Associated topics: call, call center, customer, customer service, help desk, phone call, representative, service representative, support specialist, telephone
AddressSan Lorenzo, CA
BusinessView all jobs at Select Staffing