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Customer Service Representative | Assistant Manager

Select Society Innovations Richmond, VA
  • Expired: over a month ago. Applications are no longer accepted.

What you’ll do:

  • Effectively listen and identify customer needs to communicate and offer additional products and services to enhance the customer’s travel experience
  • Capture customers without reservations to increase market share
  • Guide customers through the rental process using empathy, empowerment and problem-solving skills to provide a memorable experience to delight the customer
  • Assist customers with vehicle exchanges, returns, future reservations and any concerns they may have
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Select Society Innovations

Why Work Here?

"This firm know how to treat their employees. Amazing pay, even better benefits."

Select Society Innovations wins over customers for one of the nation’s top telecom companies. We educate people about the latest in fiber optics. Our solutions connect eligible customers to the best in television, internet, and voice upgrades. We set the bar high for professionalism to meet the needs of targeted audiences. By aligning our values with those of our partner, we deliver premium service.

Address

Richmond, VA
Richmond, VA
USA

Website