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Default Support Analyst

Select Portfolio Servicing
Salt Lake City, UT
  • Expired: October 16, 2022. Applications are no longer accepted.

ob Description
Default Support Analyst


Summary: Work with representatives from various business units in Default Management as well as senior management and vendors to enhance, streamline and/or create new processes. Provide initiatives and deliver comprehensive analysis to demonstrate the benefit of proposed changes.



Review, research and resolve problematic issues raised during the foreclosure, bankruptcy, document control, or REO process.
Keep track of assigned queues to ensure that processes (either handled by Infosys or Default Support analysts) are being performed accurately and on a timely manner.
Build and enhance process flows to ensure processes remain compliant and in line with the Policies and Procedures.
Perform research and contact attorney firms to ensure all the steps in the foreclosure process are being tracked in LPS.
Adhere to company and departmental policies and procedures as well as direction from supervisor.
Analyze reporting designed for quality control as well as research purposes. Provide analytical support to help solve problematic issues associated with any business unit within Default Management.
Reach out to PowerCell, LexisNexis, Infosys, and/or LPS when technical issues take place and communicate them to the supervisor as well as the appropriate parties within Default Management.
All other duties as assigned by management.


Strong organizational and problem solving skills.
Excellent verbal and written communication skills.
Working knowledge of Microsoft Windows, Word and Excel. Knowledge and experience in SQL and Access preferred.
Ability to multi-task and prioritize.
Mortgage experience preferred (sub-prime, real estate, chains of title and foreclosure process)
Strong analytical and negotiation skills.
Ability to maintain calm, positive demeanor while handling multiple projects and meeting deadlines
Ability to work on multiple projects at the time.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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Select Portfolio Servicing


Salt Lake City, UT
84115 USA



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