IT Systems Administrator

IT Systems Administrator - US

Consider joining a leading provider of Tech-enabled cybersecurity solutions in Albuquerque, NM!

Securin (dba Cyber Security Works) has been a leader in the cybersecurity industry. We have continuously improved the security posture of our customers against evolving and emerging cyber threats through our services in Vulnerability Management, Penetration Testing, Cloud security and a wide range of cybersecurity products.

We are a Common Vulnerabilities and Exposures (CVE) Numbering Authority, a program sponsored by the US Department of Homeland Security, which helps MITRE validate new vulnerabilities and expedite their entry into the National Vulnerability Database. Securin delivers its solutions effectively by combining human intelligence and automation while providing its customers with full coverage, extensive support, and guided remediation, helping them improve their security posture.

At Securin, we live by a people-first approach and we firmly believe that our employees should enjoy what they do. We provide a hybrid work environment with a competitive best in industry pay, providing an inclusive environment to learn, thrive, and grow. For the right candidate, this will feel like your second home!

To learn more about us, please visit our website: https://www.securin.io

Job Purpose

We are seeking an IT Systems Administrator to support our rapidly expanding information technology infrastructure. Seated in our Albuquerque, NM headquarters, this role will be dynamic as the company continues to grow and scales the current infrastructure with new technologies, weaving together both international organizations and new organizations as we perform mergers and acquisitions. This is a key support position for our global organization that is primarily internally facing supporting employees with the occasional need to interact with customers directly.

The ideal candidate is someone who is comfortable working at a startup company as the environment is fast paced and ever changing. The role itself is a hybrid between basic IT Helpdesk and an IT Systems Administrator. Tasks range from simple password resets to provisioning servers. The ideal candidate would be someone that has well rounded IT skills across all areas opposed to someone that has mastered a single area of specialization. Please note: we are prioritizing candidates who can work in Albuquerque, NM.

Qualifications

Necessary qualifications:

• Proven work experience as an IT Help Desk Technician, Systems Administrator, or similar role with a minimum of 1-2 Years of experience.
• Hands-on Experience with Firewall configuration.
• Hands-on Experience with Windows, Linux, and Mac OS environments.
• Ability to diagnose and troubleshoot basic technical issues.
• Familiarity with remote desktop applications and help desk ticketing software.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.

Desirable qualifications:

• Hands-on Experience with virtual machines and virtual environments such as Proxmox VE, VMware ESXi, Windows Hyper-V, and VirtualBox.
• Hands-on Experience with Server Configuration and troubleshooting.
• BS degree in Information Technology, Computer Science or relevant field.
• Certifications such as CompTIA A+, CompTIA Network+, or similar technologies are a plus.
• Knowledge in Compliance such as SOC2, ISO27001.
• Knowledge, managing & troubleshooting multiple Cloud Environments.

Duties and Responsibilities

• Track all computer, server or network issues through to resolution and logged within the ticketing system within agreed SLA's.
• Setup, Diagnose and troubleshoot multiple systems including; desktop computers, servers, cloud environments, and virtual machines.
• Prioritize and manage several open issues at one time.
• Document technical knowledge in the form of notes and manuals.
• Willing to Work in any shift as per Business requirement.

Working conditions

Work is generally conducted indoors on carpeted floors, typically during regular business hours, Monday through Friday, unless emergent IT crises occur during weekend or evening hours.