Desktop Support
- Posted: over a month ago
- Full-Time
- Benefits: 401k, dental, medical, vision,
Securify.us is searching for an outstanding desktop support technician to join our team. At Securify.us you will have the opportunity to work on incredible projects and assignments as an MSP for our clients.
Responsibilities and Job Duties:
Basic troubleshooting and support for Windows and MacOS environments
Setup, configuration and troubleshooting PC and Mac hardware, software, apps & OS
Basic Android and iPhone troubleshooting
Ability to spec and build a PC
Administration of end user accounts
Assist with any generalized technical related issue
Maintain and manage inventory sheets and network diagrams
Install, diagnose, configure printers and scanners
Monitor, track and resolve network outages
Open to occasion travel to job sites (e.g. to different parts of CA, out of state)
Attend meetings with clients or team members
Desktop Support Skills and Qualifications:
Excellent, language, communication and client facing customer service skills
Developed problem-solving and critical thinking skills
Capability of supporting clients through remote solutions
Knowledge of Windows OS, Mac OS, Android and iOS
Ability to work in a team environment
Sense of how to appropriately prioritise projects
Strong documentation and organization skills
Basic network fundamentals and familiarity with network topologies
Must be fully vaccinated for COVID-19 and must pass a extensive background check
Ability to lift up to 50lbs, bending, standing, walking, kneeling, and being in awkward positions.
Skills nice to have but not required:
Possession of relevant certifications such as Microsoft, Palo Alto Networks, Comptia and Cisco
Experience with Google Workspace, Office 365, JAMF and Workspace One
Experience with Linux systems such as Ubuntu
Experience installing and configuring IT related hardware (e.g. firewalls, access points, network switches, etc)
Bachelor’s degree in Information Technology or other technical field.
Benefits and Perks
Snacks and drinks
Phone allowances
401K matching
Medical, Vision and Dental
Securify
Why Work Here?Securify is a growing company and allows for a lot of room to grow professionally, with travel opportunities.
Securify.Us is a network and IP based security company, and primarily work in the high-end residential space for network design and implementation, security systems design and implementation, security systems integration, and network & physical security consulting.
Address
Mountain View, CAIndustry
Technology
