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Desktop Support

Securify
Mountain View, CA
  • Posted: over a month ago
  • Full-Time
  • Benefits: 401k, dental, medical, vision,
Job Description

Securify.us is searching for an outstanding desktop support technician to join our team. At Securify.us you will have the opportunity to work on incredible projects and assignments as an MSP for our clients.

Responsibilities and Job Duties:

  • Basic troubleshooting and support for Windows and MacOS environments

  • Setup, configuration and troubleshooting PC and Mac hardware, software, apps & OS

  • Basic Android and iPhone troubleshooting

  • Ability to spec and build a PC

  • Administration of end user accounts

  • Assist with any generalized technical related issue

  • Maintain and manage inventory sheets and network diagrams

  • Install, diagnose, configure printers and scanners

  • Monitor, track and resolve network outages

  • Open to occasion travel to job sites (e.g. to different parts of CA, out of state)

  • Attend meetings with clients or team members

Desktop Support Skills and Qualifications:

  • Excellent, language, communication and client facing customer service skills

  • Developed problem-solving and critical thinking skills

  • Capability of supporting clients through remote solutions

  • Knowledge of Windows OS, Mac OS, Android and iOS

  • Ability to work in a team environment

  • Sense of how to appropriately prioritise projects

  • Strong documentation and organization skills

  • Basic network fundamentals and familiarity with network topologies

  • Must be fully vaccinated for COVID-19 and must pass a extensive background check

  • Ability to lift up to 50lbs, bending, standing, walking, kneeling, and being in awkward positions.

Skills nice to have but not required:

  • Possession of relevant certifications such as Microsoft, Palo Alto Networks, Comptia and Cisco

  • Experience with Google Workspace, Office 365, JAMF and Workspace One

  • Experience with Linux systems such as Ubuntu

  • Experience installing and configuring IT related hardware (e.g. firewalls, access points, network switches, etc)

  • Bachelor’s degree in Information Technology or other technical field.

Benefits and Perks

  • Snacks and drinks

  • Phone allowances

  • 401K matching

  • Medical, Vision and Dental

Company Description
Securify.Us is a network and IP based security company, and primarily work in the high-end residential space for network design and implementation, security systems design and implementation, security systems integration, and network & physical security consulting.

Securify

Why Work Here?
Securify is a growing company and allows for a lot of room to grow professionally, with travel opportunities.

Securify.Us is a network and IP based security company, and primarily work in the high-end residential space for network design and implementation, security systems design and implementation, security systems integration, and network & physical security consulting.

Address

Mountain View, CA
USA

Industry

Technology

Website

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