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Customer Service / Call center adminstrator

Seaside CDJR Cadillac
Seaside, CA
  • Posted: over a month ago
  • Full-Time
Job Description
At California Automotive Retail Group, we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!
 
Benefits
  • Medical & Dental Insurance
  • Vision Discount Program
  • 401K Plan + Match
  • Paid time off and vacation
  • Life insurance w/AD&D Feature
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Employee Assistance Program
  • Worldwide Travel Assistance
  • Commuter Benefit
  • Health Reimbursement Account
  • Discounts on products and services
  • Above average industry pay
  • Corporate 24-Hour Fitness Rates
Responsibilities
  • Answer Service phone calls and help inbound customers
  • Communicate with callers and visitors in a professional, friendly, and efficient manner
  • Schedule and confirm service appointments.
  • Explain service specials to customers.
  • Check service customer's recall and other queries and assist.
  • Update customer with latest on their vehicle while in service
  • coordinate with parts department to provide update to customers
  • Cash handling & Cashiering for service and parts departments
  • Basic accounting skills
  • Balancing out cash drawer
  • Other duties as assigned
  • Great customer service skills
  • Team player
Qualifications
  • Excellent listening/communication skills, outgoing and positive personality
  • Punctual nature and ability to handle schedule flexibility and dynamic work environment
  • Professional appearance and eager to improve on all aspects
  • Team player
  • excellent custoemr service skills
  • Valid driver’s license and clean driving record
  • must be able to work evenings and weekends
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Seaside CDJR Cadillac

Address

Seaside, CA
USA

Industry

Business

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