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Part Time Customer Service Representative

Sears Home Services Buffalo Grove, IL
  • Expired: 28 days ago. Applications are no longer accepted.

The Customer Service Representative receives all incoming calls, presents complete sales presentation to the customer to maximize orders or directs the call to the proper person. Helps build business through customer sales.

YOU MUST USE THE LINK BELOW TO COMPLETE THE ONLINE APPLICATION (Copy and Paste to your web browser)

https://sjobs.brassring.com/TGWEbHost/jobdetails.aspx?partnerid=455&siteid=185&areq=984854BR

Job Duties:

  • Takes incoming calls, books the job and builds the inside ticket
  • Obtains order information
  • Completes order through the use of the computer system and gives customer schedule date
  • Gives customer instructions for preparation of carpeted area or upholstery to be cleaned on scheduled day
  • Handles rescheduled work for dissatisfied customers when only a minor problem exists
  • Assists in daily paperwork when there is a slack period in telephone calls
  • Makes outbound sales calls to help build business and get new customers when there is down time in incoming calls
  • Enters daily sales data into computer tracking system
  • Miscellaneous filing
  • Other duties as assigned

Responsibilities/Skills/Experience Requirements

  • High School Diploma or Equivalent

Transform Home Services LLC is a leading provider of Home Improvement, Protection and Repair services nationwide. We make moments matter by serving over 10 million customers annually with services including Appliance Repair, Home Warranties and Home Improvement solutions such as Kitchens, Windows, Doors, Flooring, HVAC and more. We partner with the leading brands in the industry to help customers improve their homes.

Sears Home Services

Why Work Here?

Better support. Better advantages. Better everything.

Sears Home Service, the nation's largest product repair service provider, is a key element in Sears Holdings active relationship, providing more than 52 million solutions for homeowners annually. This business delivers a broad range of retail-related residential and commercial services across all 50 states, Puerto Rico, Guam and the Virgin Islands. Sears Home Services also includes HVAC services, home improvement services (primarily siding, windows, cabinet refacing, kitchen remodeling, roofing, carpet and upholstery cleaning, air duct cleaning, and garage door installation and repair)

Address

1005 Commerce Court Buffalo Grove, IL 60089
Buffalo Grove, IL
USA