This company has a reputation for providing customers with personable service and leading technologies to meet their needs. With a large variety of unique products, this company has become an industry leader. This company is comprised of a team of dedicated professionals who strive to provide their clients with the latest technology.WHY YOU SHOULD CONSIDER THIS ROLE:
This position will play a vital role in ensuring the customer’s experience and will be the first point of contact between the organization and inquiring customers. This role is ideal for a highly motivated person who is able to create positive customer experiences in person and over the phone. This position will partner with the in-office specialist on a regular basis and will perform sales support and administrative duties. If you are able to manage and prioritize multiple tasks while maintaining a positive attitude, then this position is perfect for you.WHAT YOU WILL DO:
Coordinate office administrative functions and support sales and marketing by scheduling appointments, meeting monthly performance goals, and participating in grassroots marketing efforts.
Answer all calls and inquiries, confirm appointments, follow up with prospective customers, and follow up with current patients to offer additional products/services and encourage product maintenance.
Maintain patient database and prepare office reports and orders.
Greet patients and manage incoming patient paperwork.
Prepare and ship orders.
Sell company services and accessories.
Collect and record payments.
Maintain office appearance, make bank deposits, and attend trainings and meetings as needed.
Comply with HIPAA regulations.
Handle inventory and order supplies based upon needs.
Managing deposits.HOW YOU ARE QUALIFIED:
Associate degree in administrative, customer service, or sales field, or the equivalent in work experience.
A high school diploma or GED certificate is required.
1 year of experience in office administration in a sales, patient care, or customer driven environment.
Experience with record keeping and scheduling.
Front desk experience in the medical industry.
Telemarketing experience is preferred.
Exceptional verbal and written communication skills.
Strong background in customer service.
Exceptional problem-solving skills
Able to lift up to 20 pounds.
Must have a valid Driver’s License and automobile liability insurance.
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#zip19ABOUT SEARCH SOLUTION GROUP:
Search Solution Group delivers executive search and recruiting services by locating and vetting the most qualified candidates through traditional headhunting methods. Established in 2002, Search Solution Group has become an industry leader with a dedicated team of recruiting and headhunting experts in its Buffalo, Baltimore, Atlanta, and Charlotte offices. To become a client, or to view job openings and additional information, please visit www.searchsolutiongroup.com
Search Solution Group – Headhunting Top Talent. Fast.
Charlotte Office | 704.332.8702