We are seeking a Contract - Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information.
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Whether our clients are looking for retained executive search, permanent direct-hire recruitment, or flexible contract staffing, we have dedicated in-house resources that specialize in the type of search your company needs. We take a collaborative approach with our clients and take the time to fully understand our clients’ business needs before initiating a search.