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Customer Success Engineer

ScyllaDB
Washington, DC
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking a Customer Success Engineer to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company Description
ScyllaDB is an open-source distributed NoSQL wide-column data store. It was designed to be compatible with Apache Cassandra while achieving significantly higher throughputs and lower latencies. It supports the same protocols as Cassandra and the same file formats, but is a completely rewritten implementation, using the C++20 language replacing Cassandra's Java, and the Seastar asynchronous programming library with threads, shared memory, mapped files, and other classic Linux programming techniques. We are an exciting start-up with offices in Israel, Poland and California. We are hiring across the globe.

ScyllaDB

ScyllaDB is an open-source distributed NoSQL wide-column data store. It was designed to be compatible with Apache Cassandra while achieving significantly higher throughputs and lower latencies. It supports the same protocols as Cassandra and the same file formats, but is a completely rewritten implementation, using the C++20 language replacing Cassandra's Java, and the Seastar asynchronous programming library with threads, shared memory, mapped files, and other classic Linux programming techniques. We are an exciting start-up with offices in Israel, Poland and California. We are hiring across the globe.

Address

Washington, DC
USA

Industry

Business

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