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Subaru Service Adviser

Schomp Automotive Aurora, CO
  • Posted: October 02, 2019
  • Full-Time

The 2018 finalist for 'Best Places to Work in Colorado' is looking for experienced Service Advisers to join one of the highest grossing Subaru dealerships in the nation. Schomp Service Advisers help the team facilitate a great experience, during the automotive service experience, for everyone that works for and with Schomp Automotive.
As a Service Adviser, you will...

  • Oversee flow of traffic on the drive lane
  • Ensure that customers receive prompt, courteous, and effective service
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Take daily inventory of technicians' time to ensure consistency of the service to our customers
  • Distribute work between technicians efficiently
  • Enter work into the dealership programs
  • Provide effective knowledge on service and other possible alternatives
  • Any other task assigned by your manager
  • Proven NPS
  • Able to hold gross
  • Ability to work non-traditional hours to support customer needs
  • Flexibility to work nights, weekends, and as needed to ensure completion of customer resolutions
  • Valid driver's license for our insurance policy
  • Desire to continue education
  • Must be legally and technically able to safely operate Schomp and customer-owned vehicles
Required Knowledge, Skills, and Abilities:
  • Ability to multi-task and prioritize important activities
  • Must be able to identify and resolve problems in a timely manner
  • Demonstrate resourcefulness, energy, and endurance
  • Excellent attention to detail
  • Effectively manage a high volume of work
  • Be able to adapt to a fast-paced, productive and dynamic shop
  • Exceptional time management
Why Schomp?
Our employees come first Customers have a great experience if they work with employees that love their job.
Upward mobility We promote from within. Employees have the opportunity to apply and interview for open job positions that match their abilities and resume.
Employee Discounts Employees are eligible for discounts on vehicles, parts, and service through the seven manufacturers we represent.
Benefits Medical, Dental + Vision coverage
  • 401k with a company match
  • Paid vacation
  • Employee Assistance Program with free counseling sessions
Work Environment
Will primarily work in a service drive and/or office setting. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ADA accommodation will be made to support applicants with the process. Contact for support.
  • This position will require the employee to be standing for prolonged periods of time
  • This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis
Expected Hours of Work
  • This is a full-time position
  • Occasional evening and weekend work may be required as job duties demand
EEO Statement
Schomp is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Schomp is committed to the principle of equal employment opportunity for all employees. All employment decisions at Schomp are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Schomp will not tolerate discrimination or harassment based on any of these characteristics.

Schomp Automotive


Aurora, CO
80017 USA

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