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Service Specialist II

Schneider Electric Carrollton, TX
  • Expired: August 22, 2019. Applications are no longer accepted.

 

Schneider Electriccreates connected technologies that reshape industries, transform cities and enrich lives. Our 144,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations.Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment:https://youtu.be/NlLJMv1Y7Hk.

 

Great people make Schneider Electric a great company.

 

This position is responsible for servicing complex systems issues on time and to the customer's satisfaction. These specialists will be responsible for troubleshooting and repairing customer systems, performing scheduled maintenance, and performing warranty work. They are also responsible for analyzing customer needs and making suggestions regarding expanded product offerings to existing customers. To perform this job successfully, an individual must be able to perform each primary job duty satisfactorily.

 

 

What do you get to do in this position?

  • Assist with cost estimates for minor system modifications
  • Troubleshoot and repair complex customer systems independently
  • Develop and implement hardware selections and software applications for assigned customers
  • Check-out and start up control systems
  • Load and test system databases
  • coordinate activities of subcontractors, when necessary
  • Request and deliver material, as required
  • Provide on-site training to customers as needed
  • Complete documentation for assigned tasks
  • Perform warranty work
  • Suggest system improvements and modifications
  • Continuously promote connected services
  • Coach and mentor junior-level service personnel
  • Other duties as assigned

 

Competencies/Skills

  • Familiarize with various SE offers
  • Demonstrated focus on the customer
  • Modernize and Upgrade
  • Customer Systems Testing and Audit
  • Offer and Application Knowledge 

This is an individual contributor with no direct reports

This job might be for you if:

You are looking for a challenge.     

You are looking for growth.     

Interested in cutting edge technology.     

Schneider Electric

Address

Carrollton, TX
USA