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Client Support Analyst

Schneider Electric Vacaville, CA

  • Employment Type Full-Time

Schneider Electriccreates connected technologies that reshape industries, transform cities and enrich lives. Our 144,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations.Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment:https://youtu.be/NlLJMv1Y7Hk. Great people make Schneider Electric a great company. What do you get to do in this position? Responsible for producing and generating client reports Support client team in presentations and meetings Provide client training on Schneider Electric's client website, Resource Advisor Facilitate rollout between client and Utility Bill Management (UBM) Implementation Team Function as the primary client contact after UBM implementation is complete Facilitate new client rollout with internal & external teams Establish relationships with clients at the plant and corporate level, as appropriate and needed Review and prepare the recommendations and provide to the Client Manager for issuance to client Review, prepare, and deliver client's rate change notifications Initiate, review, report, and deliver budgets and responsible for follow up questions and reports. Field customer inquiries and complete ad-hoc client requests Interact with internal teams and team members to serve the client's needs Understand and adhere to the processes and controls of Schneider Electric Elevate and communicate potential breakdown of systems, policies, and procedures Contribute to process enhancement and new process developmentThis job might be for you if: Strong customer service, analytical and organizational skills Proficiency in Outlook, Word, Excel & Power Point Strong initiative and ability to work in a fast paced, changing environment Strong communication and composition skills, specifically with plant and corporate level management Bachelors degree or equivalent experience If our recruiting team determines your background may be a good match for this position, we'll contact you directly regarding the next steps in the process. Internal mobility is a top priority at Schneider Electric. If you're looking for your next step or want to try something new, applying for an internal opportunity can help you further develop your career. We seek out and reward people for being straightforward, open, passionate, effective and challenging the status quo. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company. APPLY NOW You must submit an online application to be considered for any position with us. This position will be posted until filled. It is the responsibility of each employee to inform your manager that you're applying for a new internal opportunity. If you are not selected for an interview, you will receive electronic notification; you are not guaranteed a call from the recruiting team. It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Schneider Electric

Address

Vacaville, CA
95688 USA
Posted: March 19, 2019