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Dispatcher Customer Service Representative

Scheduling Experts Tulsa, OK

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Full Job Description

ADMINISTRATIVE ASSISTANT/DISPATCHER

 

POSITION DESCRIPTION:
We have an immediate openings for Customer Service Dispatchers.
You will provide general administrative support to the General Manager and the leadership team. Assist contractors and homeowner by scheduling service appointments, warranty appointments, maintaining service records, and promoting company prominence in the industry. The ideal candidate is a motivated self-starter with strong organizational and communication skills, a positive attitude, and a desire to play an important role in a growing business. Experience around a construction office environment is helpful, but we will train someone with the right aptitude and attitude.

JOB RESPONSIBILITIES

· Manage incoming calls/emails from builders and customers

· Assist managers with organizing paperwork, processing payroll vouchers, etc.

· Manage and maintain dispatch board daily.

· Dispatching all service and maintenance calls to appropriate service technicians

· Elevate critical items to appropriate management personnel

· Schedule appointments

· Additional tasks as assigned

JOB REQUIREMENTS

· Prior Customer Service experience

· Microsoft Excel and Word skills

· Work as part of a team to ensure customer satisfaction

· Ability to work independently and get things done!

BENEFITS

· We offer Health, Dental, & Life Insurance, a 401K, Paid Holidays, and Vacation Time!

Company Description
SOLUTIONS
Telephone Answering Service Virtual Receptionist Employee Reporting Service Call Center Solutions Inbound Sales and Order Taking Customer Service Help desk Lead capture Event Registration Employee Reporting Service Dealer Locator Appointment Scheduling Inbound Direct Response Automated Messaging Services Voice Mail Service

Scheduling Experts

Why Work Here?
Well established firm with lots of room for advancement!

SOLUTIONS Telephone Answering Service Virtual Receptionist Employee Reporting Service Call Center Solutions Inbound Sales and Order Taking Customer Service Help desk Lead capture Event Registration Employee Reporting Service Dealer Locator Appointment Scheduling Inbound Direct Response Automated Messaging Services Voice Mail Service

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Tulsa, OK
74134 USA

Website

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