****Due to COVID-19 all interviews will be conducted via Zoom***
It is a fast paced working environment where organizational and multitasking skills are REQUIRED. Strong potential for advancement opportunities. Benefits are offered after 1 year of employment as well as annual bonuses and increases based on performance. Annual base salary will range from 45K to 55K per year based on experience. Will train on the job.
Responsibilities and Duties
* Daily follow up with customer inquires to questions regarding their policies, bills, etc.
* Be resourceful in resolving issues to maintain client satisfaction.
* Develop and strengthen relationships with clients to retain their business.
* Discuss coverages and gaps to increase/add new products to existing client's accounts
* Manage time and multi-task to complete all necessary tasks daily
Qualifications and Skills
*Prior insurance experience a plus.
* Self-motivated and quick thinking
* MUST possess excellent communication, writing, speaking, and listening skills
* MUST possess excellent computer knowledge & usage of various Microsoft Office programs such as Outlook, Excel, Word, etc.
* MUST pass background check
Medical, dental, vision benefits and paid personal, sick and vacation time off are offered after 1 year of employment.
Job Type: Full-time
Salary: $45,000.00 to $55,000.00 /year
- customer service: 2 years (Preferred)
- One location
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Work from home
Communication method(s) used:
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- Autonomous/Independent -- enjoys working with little direction
- Innovative -- prefers working in unconventional ways or on tasks that require creativity
- High stress tolerance -- thrives in a high-pressure environment
This Job Is:
- Open to applicants who do not have a college diploma
- Monday to Friday
- Day shift
- 8 hour shift
- Only full-time employees eligible
Telephone Answering Service Virtual Receptionist Employee Reporting Service Call Center Solutions Inbound Sales and Order Taking Customer Service Help desk Lead capture Event Registration Employee Reporting Service Dealer Locator Appointment Scheduling Inbound Direct Response Automated Messaging Services Voice Mail Service