Front Desk Associate
Scenthound Carmel, IN
Carmel, IN
- Expired: over a month ago. Applications are no longer accepted.
Job Description
Perks and Benefits:
This position requires:
Tasks:
- Direct career growth path to Management positions (Ass. Manager, Manager) and additional options
- Competitive hourly base pay, plus tips; sales bonuses
- Merit-based pay increases
- Paid Vacation
- Complimentary service membership
This position requires:
- Sales experience and confidence (membership sales are highly valued!)
- Customer service experience (retail, restaurant)
- Computer/ Technology proficiency
- A passion for dogs and dog health & wellness!
- Reliable transportation
- Willingness to work in a smoke-free environment
Tasks:
- Drive membership sales through health and wellness education
- Drive key performance indicators average ticket price and rebook ratio through memberships, service
- add-ons, and retail sales
- Develop membership leads; Follow up with potential members
- Answer phone calls, schedule customer appointments, manage customer profiles and records
- Manage cash drawer responsible for daily cash handling
- Manage customer expectations; Resolve customer concerns; Retain memberships
- Adhere to Scenthound sanitary and cleaning practices keep the reception area clean and presentable
- Perform other tasks and duties as assigned by the Scenter Manager
- Confidence in selling services and products
- Ability to connect with customers (both canine and human!) and provide outstanding customer service
- Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
- Effective communication with team members and dog parents (in person and on the phone)
- Independently solve problems using Scenthound values and culture as a guide
- Attention to detail
- Time-management; Scheduling appointments efficiently
- Accountability; hold oneself and others to Scenthound standards
Scenthound Carmel, IN
Address
Carmel, IN
46032
USA
Industry
Tourism
Get fresh Assistant Front Office Manager jobs daily straight to your inbox!
By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.
You Already Have an Account
We're sending an email you can use to verify and access your account.
If you know your password, you can go to the sign in page.