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Customer Service

Saylite Carrollton, TX
  • Expired: over a month ago. Applications are no longer accepted.

JOB FAIR - THURSDAY, August 8TH - 10AM-2PM - 2055 LUNA RD. STE. 142 CARROLLTON, TX 75006

JOB DESCRIPTION:

Quotes / Sales Support

For a Lighting Manufacturer – Lighting Experience and Knowledge Required

Customer Service: Support customers by providing timely responses to questions and issues. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

Primary Responsibilities: CUSTOMER SERVICE

1. Customer Service and Support

a. Handle and be involved with Customer Service and elevated issues

b. Communicate to customer order acknowledgements and shipment notifications

c. Track orders

d. Verify product designs and solutions

e. Interact with Customers to support top notch customer experience

2. Update and communicate schedules with customers.

3. Must have great email communication skills and follow up.

EXPERIENCE NEEDED

Ø Strong Excel Skills

Ø Electrical Distributor Sales or Lighting Showroom Sales

Ø Worked with quotations and/or crossing lighting products and finding alternative options

Ø Adobe Acrobat or In Design Program knowledge a plus

Ø AGI programing (PXPs) capability a plus

Ø Trade show coordination

Ø Strong computer skills and knowledge of internal product management systems a plus (P21)

Ø Must be a team player, willing to work in coordination with others and follow directions

Ø Must be organized and timely

Saylite

Why Work Here?

Family owned and operated company, in business since 1965. Excellent benefits and a chance to be a part of our family.

Saylite delivers lighting solutions for businesses nationwide, featuring one of the most comprehensive LED selections in the industry. As a family-owned business with a state-of-the-art facility right here in the US, we're uniquely capable of getting you just the lighting you need from a team of experts you can trust.

Address

2055 Luna Rd # 142 Carrollton, TX 75006
Carrollton, TX
USA