Image and Record Clerk

 Qualifications:
Position Requirements: • A high school diploma or equivalent (GED) required • At least one (1) year of previous records management or file room experience. • Working knowledge of Microsoft Office Software. • Familiarity with databases and database software. • The ability to type 30 words per minute. • Standing, bending and stretching to retrieve files and boxes from shelves. • Lifting and carrying up to 50 pounds as needed. • Climbing short ladders or step stools and keeping balance with or without loaded boxes. • Loading, pushing and unloading carts of boxes or files. 

Responsibilities: 
Key responsibilities will include: • Follow direction from Team Leader to fulfill Customer expectations. • Work with Team Leader to insure Service Level Agreement standards are fulfilled. • Create, process and maintain file records as per customer specifications • Index and image documents • Retrieve files as outlined in contract performance standards • Pick up and deliver files to designated locations (internally) at customer request • Re-file documents as per customer specifications • Coordinate off-site storage as needed • Utilize various computer applications (data entry and word processing functions) as appropriate • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude. • Consistently adhere to business procedure guidelines. • Participate in cross-training. • Maintain all logs and reporting documentation; attention to detail. • Adhere to all safety procedures. • Perform other tasks as assigned by Team Leader and Manager as needed. • Handle time-sensitive material like confidential, urgent packages • Operating mailing, copy, fax and mail equipment. • Shipping & Receiving. • Hospitality – Conference room service. • Scanning documents on MFD or Flatbed scanner. • Pick-up and deliver mail, parcels, copy jobs and faxes to customers. • Lift large bundles of mail, overnight packages and shipments of paper up to 50 lbs. • Ability to work standing all day. • Handle time-sensitive material like confidential, urgent packages. • Maintain copier equipment. • Provide courier & messenger services