Membership Coordinator I

Objective: The Membership Coordinator provides prompt, courteous service to members, staff and volunteers as well as all who enter our front office. The objective is to retain our current member base and continue to strengthen the Association growth by branding SCCAOR’s services, benefits and resources.

Supervisor: Membership Services Manager

FLSA Status: Non-Exempt

Duties:

Provides member services and maintains good member relations by answering telephone inquiries and/or assisting members in person on an individual basis.

Processes SCCAOR new member applications and presents the services and benefits from NAR, C.A.R.,SCCAOR, MLS Listings and the Supra Key to the new members.

Keeps all records in database current i.e.: licensing requirements and updates, NRDS updates, etc.

Enters SUPRA Key information and communicates the workings of keys.

Promotes upcoming events and classes.

Receives and processes the annual dues billings.

Processes SCCAOR member status change regarding reinstatements, inactive, drops, address changes, office changes, and inter-board changes for brokers and REALTORS®.

Promotes and conveys the value of Association membership to non-member brokers, agents. (ie MLS only) in order to increase SCCAOR membership.

Performs general data entry in the Membership database and SUPRA key computer.

Performs general office duties such as: filing, typing and copying.

Assists in the SCCAOR store with: customer service, processing store transactions, ordering, stocking and receiving merchandise from a variety of vendors for resale.

Communicates with MLS Listings, NAR, CAR, Supra, for clarification on policies and procedures.

Performs other duties as assigned.

Work Locations and Hours: Monday-Friday 8:30 am-5:00 pm San Jose, CA

Vacation Time: 3 weeks

Holiday Time: 16 1/2 days

Work Environment: Fun, collaborative, and engaging.

We are looking for someone that is fully committed to our mission.