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Surveillance Agent, Casino

San Manuel Casino Highland, CA

  • Posted: over a month ago
  • Full-Time
  • Benefits: medical, vision, 401k, dental
Job Description

The San Manuel Band of Mission Indians (SMBMI) is a self-governing nation and as such has established tribally-managed governmental units to enhance and support services on the San Manuel reservation. The San Manuel Tribal Gaming Commission (SMTGC) is the governmental unit that was created by tribal ordinance as the primary regulator of gaming within the SMBMI’s jurisdiction, including the San Manuel Casino (Casino). The SMTGC, which includes the Surveillance Department, is responsible for maintaining legal and regulatory compliance, ensuring a high level of integrity, and safeguarding tribal and Casino assets.
Under the direction of the Surveillance Operations Supervisor, the Surveillance Agent (Agent) is responsible for regulatory enforcement and compliance of established policies, procedures, regulatory publications, federal and state laws. The Agent assists in enterprise asset protection in and around the San Manuel Casino and other Tribal buildings. The Agent observes, reports, records, and documents any and all unusual and or suspicious occurrences and deviations.

Essential Duties & Responsibilities

1. Analyzes recorded and live surveillance video of property-wide activities to detect any suspicious activity, violations of gaming activity including cheating at play, or suspicious financial transactions, which may pose a risk to employees, vendors, guests, Tribal residents or Casino operations.

2. Accountable for conducting observations and writing detailed and accurate reports, as well as data entry while maintaining confidentiality of Surveillance Department.

3. Responsible for multitasking between telephone calls and radio communications traffic, collecting information and logging pertinent information utilizing surveillance software in a fast-paced environment.

4. Works closely and maintains excellent communication with Casino operations and management to gather pertinent information and investigate criminal activity, injuries or illness claims/reports and safety risks.

5. Performs department audits to ensure regulatory compliance pertaining to financial transactions, morning audit drops or count room procedures, table games play and Food and Beverage health and safety codes.

6. Maintains working knowledge of Tribal Gaming Commission internal controls, casino policies and procedures, federal and state gaming regulations, Minimum Internal Control Standards (MICS) and U.S. Bank Secrecy Act as it relates to Title 31 and Suspicious Activity Reports pertaining to Casino activities.

7. Learns all games offered by Casino.  Possesses strong math aptitude for authorizing payouts, reimbursement or reconciliation issues, and applies knowledge to mitigate wrongdoings.

8. Performs camera checks and inputs Surveillance Technical Work Orders or Malfunction Forms, and reports any other problems pertaining to surveillance equipment.

9. Performs other duties as assigned to support efficient operation of Department.

Education/Experience/Qualifications

  • High School Diploma or GED required. 

  • Degree in Criminal Justice or related field preferred.

  • Minimum three (3) years surveillance experience or related field required.

  • Must possess intermediate proficiency in Microsoft Office Suite (Word, Excel, and Outlook), commercial database systems, and internet research skills.

  • Previous casino surveillance experience is highly preferred.

Certificates/Licenses/Registrations

  • Must obtain and maintain a Class “A” Gaming License issued by the SMTGC.

San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Company Description
Since 1986, the award-winning San Manuel Casino has built a strong reputation as a premier and renowned casino and Southern California’s one-stop destination for entertainment and fun.

Located just 70 minutes from downtown Los Angeles and a short drive from LA-Ontario International Airport, over 8.3 million guests a year enjoy Vegas-style Table Games, sumptuous dining and 4,700 machines - the most in California and the largest slot floor on the West Coast.

With exceptional guest experiences and a multitude of highly-rewarding professional careers, it is an anchor for the local economy and among the largest private employers in San Bernardino County. As an economic development of the San Manuel Band of Mission Indians (“Tribe”) pursuant to the Indian Gaming Regulatory Act, it provides the critical funding for tribal government services, infrastructure and the future of the Tribe.

San Manuel Casino

Why Work Here?
Voted best casino in Southern California!

Since 1986, the award-winning San Manuel Casino has built a strong reputation as a premier and renowned casino and Southern California’s one-stop destination for entertainment and fun. Located just 70 minutes from downtown Los Angeles and a short drive from LA-Ontario International Airport, over 8.3 million guests a year enjoy Vegas-style Table Games, sumptuous dining and 4,700 machines - the most in California and the largest slot floor on the West Coast. With exceptional guest experiences and a multitude of highly-rewarding professional careers, it is an anchor for the local economy and among the largest private employers in San Bernardino County. As an economic development of the San Manuel Band of Mission Indians (“Tribe”) pursuant to the Indian Gaming Regulatory Act, it provides the critical funding for tribal government services, infrastructure and the future of the Tribe.

San Manuel Casino's Logo

Address

777 San Manuel Blvd.

Highland, CA
92346 USA

Industry

Legal

Website

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